Overview:
Acts as a working member of the team following the position description requirements of an Equipment Operator and Housekeeper. The position is expected to follow all department policies and procedures and can complete any schedule within the department as needs indicate. This position may require opening/closing the shift in the absence of supervisory staff. This position will be asked to provide orientation/training to new associates and/or follow up for competencies on staff on an on-going basis. All work is to be done in accordance with the standard procedures of the Environmental Services Department in accordance with the hospital objectives. This position may be assigned to manage the EPIC bed tracking system as assigned. Will use cleaning equipment which may include rotos, automatic floor machines, carpet extractors, vacuums, wall washing equipment, cardboard bailer, Xenex robot and other necessary cleaning equipment and supplies. This position is responsible for directing Floor Care Specialists, Equipment Operators and Housekeepers in areas assigned in addition to performing cleaning functions.
Why UnityPoint Health?:
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities:
Education
- The associate is aware of hospital and department compliance for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or hospital administrative staff.
- Successfully completes hospital-wide orientation, annual hospital competencies and department/unit specific competencies.
- For the safety of our patients and co-workers, St. Luke’s Hospital requires seasonal and job related vaccinations. This is reviewed regularly during periodic health assessments.
- Promote the philosophy, programs and initiatives of St. Luke’s Hospital and the Environmental Services Department.
Customer Service
- Purposefully conducts all aspects of the job in an ethical manner in support of the hospital’s commitment to ethical behavior in all areas of personal and professional activity.
- Ability to communicate effectively with the public, patients and staff in a positive, professional manner which promotes St. Luke’s services.
- Must have a clear understanding of expected productivity to assure department associates are working at required pace.
- Must have a basic understanding of EPIC bed tracking system and be able to assign beds to staff.
Key Accountability
- Provide total room cleaning on annual basis and recordkeeping of completed rooms.
- Report to scene of each fire or fire drill.
- Directs staff as assigned in absence of supervisor. Assign work, respond to requests and assures completion.
- Perform other duties as needed or assigned as work is expected to vary with changing needs and priorities.
- Provides feedback to Supervisor on performance of staff assigned and activities within the department as they affect operations.
- Coaching for improvement is expected although does not have authority to discipline associates.
- Conduct monthly inspections to monitor quality and initiate work requests for necessary repairs.
- Maintain assigned equipment for cleanliness and have repairs made when needed.
- Coordinate work of associates in assigned areas of responsibility.
- Must be at least 18 years old.
- Writes, reads, comprehends and speaks fluent English.
- Leadership skills
- Technical aptitude-equipment
- Self-development
- Customer/patient focused
- Professionalism
- Must be able to work well with all customers, especially coworkers.
- Demonstrate a cooperative, courteous and dependable work performance.
- Possess high integrity and retain confidentiality at all times.
- Serves customers of all ages and should demonstrate understanding of the various expected changes throughout the life span to better serve customers and support staff in appropriate service delivery.