The ESG Solutions Architect will report to the ESG Team Manager and work as a part of the Customer Experience team. The Solutions Architect collaborates with their Manager to ensure Analysts and Specialists are equipped with the necessary training and skills to fulfill data needs of our Customers.
Key Responsibilities
- Manages a team of data specialists and analysts – must supervise, train, and relay best methods for data analysis, diagnosis, QA, and error resolution.
- Provides regular performance feedback, fosters collaboration, and promotes professional growth among team members.
- Consults on the data onboarding strategy for new accounts to ensure project success and timely delivery, which will be implemented by the analyst.
- Works with the data specialists and analysts on data quality, completeness strategies, internal solutions, and assignment of tasks/projects
- Identifies opportunities for efficiency and process enhancement, and works with the Manager and Product team to implement.
- Works closely with the department Director and the product team to identify and act upon opportunities for industry leadership.
Skills
- Leadership: Demonstrate initiative and an ownership mindset by identifying and initiating value-add opportunities, both internally and externally.
- Problem Solving: Leverage strategic thinking and focus on root causes to constructively solve problems.
- Operational Understanding: Supports the delivery of a solid data strategy for customer projects or KPIs. Identify, plan, and implement department-wide efforts for operational success.
- Effective Communication: Ability to communicate comprehensively and cohesively in written and verbal form for all levels of understanding.
- Coaching: Ability to provide guidance and support to direct reports.
- Teamwork: Collaborate effectively with management and the entire Department.
Qualifications
- Education: Bachelor’s degree in engineering, sciences, or business
- Experience: Minimum 3+ years of professional experience in an Analytical role and/or Project Management. Experience managing direct reports preferred.
- Communication:
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Experience and strong ability working across functions and seniority levels.
- Technical Skills:
- Proficiency in data analytics, process development,
- Familiarity with cloud platforms, Google Suite, and integrations (e.g., GoogleApp Script, Sheets, AWS)
- Experience using Salesforce software - advance understanding preferred.
Preferred Qualifications
- An interest/experience in sustainability and ESG initiatives is a plus.
The ideal candidate will have the following professional experience:
- Education: Bachelor’s degree in engineering, sciences, or business
- Experience: Minimum 3+ years of professional experience in an Analytical role and/or Project Management. Experience managing direct reports preferred.
- Communication:
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
- Experience and strong ability working across functions and seniority levels.
- Technical Skills:
- Proficiency in data analytics, process development,
- Familiarity with cloud platforms, Google Suite, and integrations (e.g., GoogleApp Script, Sheets, AWS)
- Experience using Salesforce software - advance understanding preferred.
Preferred Qualifications
- An interest/experience in sustainability and ESG initiatives is a plus.