Chatham Hills is an exclusive Residential and Pete Dye Golf Course Community in Westfield, Indiana. The Club at Chatham Hills offers modern, state-of-the-art amenities in an upscale setting while delivering exceptional service to our members and guests. The Club offers an 18-hole Championship Golf Course, 9-hole Executive Golf Course, incredible golf practice facilities, indoor and outdoor swimming pool, tennis & pickleball, private events/banquet facilities, two-story Rec Center with fitness center (and group fitness classes), drop-in childcare, basketball gym and bowling alley.
We are looking for Fitness Attendants to join our fitness and recreation team!! Fitness Attendants are able to represent the direction and culture promoted by the Club, making sure tasks, processes and procedures are executed.
Why Chatham Hills? Chatham’s foundation consists of our five Core Values: Passion, Integrity, Teamwork, Caring, and Helpful. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. As our Mission Statement says, “We are focused on building a family-spirited, positive team that delivers world-class experiences to our members and guests daily.”
Job description:
The Fitness Attendant's most important responsibility is to be the first line of contact with our membership. They have direct contact with members, staff and management.
Fitness Attendants are able to represent the direction and culture promoted by the Club, making sure tasks, processes and procedures are executed.
The position reports directly to Operations Manager.
Responsibilities and Duties:
- Ensure member services are at Management level of expectation, providing the best experience possible for them, anticipating their needs and responding to issues in a servient, friendly and professional manner.
- Ensure all cleaning tasks are performed. They are responsible for following the daily task list that Fitness Specialists will directly supervise. Opening and closing duties are performed by the Fitness Attendants to ensure completion and the department's standards are maintained.
- Help train new attendants when hired and help attendants resolve issues when needed in the different locations of the department.
- Opening duties and closing duties laid out in the task list.
- Checking all doors of the Fitness Center are opened timely in the morning and locked when closing.
- Maintaining the cleanliness of all areas of the recreation and fitness center.
In absence of the Recreation Manager:
- Ensure procedures for the Fitness Department are respected and followed in a professional and respectful environment.
- Assist members set up for activities at different locations
- Assist the Head Lifeguards with pool procedures, accident management, help resolve member issues.
- Inspect areas of work to make sure cleaning and sanitizing material is available.
- Respond to phone calls and assist members on reservation processes, inform them about cancellations, closures or hours of operation.
- Fill in occasionally for Fitness Attendants who are not able to comply with their shift.
- Help organize and implement events not only in Fitness but in Aquatics, Tennis, Pickleball, Outdoor pool, Indoor Pool and Child/Youth Activities events.
- Repair, when possible, tangled pins, ball return machine, sensors, strings and other bowling equipment.
- Be aware of Tennis & Pickleball schedules, equipment and tournaments to inform staff & members.
- Ensure reservations and cancellations are correct
- Attending and participating in training meetings
- Informing Fitness Specialist / Recreation, Fitness or Youth Activities Manager of any issues that they encounter.
Qualifications, Certifications and Skills
High school/ College in process degree
Basic computer skills
1+ years of work experience preferred but not required
Excellent communication skills
Proactive attitude
Job Type: Part-time
Pay: From $14.00 per hour
Work Location: In person