Job Title: Foods Associate
Job Summary: Food Associates are responsible for preparing food, serving customers, and maintaining cleanliness in a variety of settings.
Job Responsibilities:
- Report to work 30 minutes before the park opens in the correct uniform, name badge and properly groomed.
- Display a positive, cooperative attitude toward coworkers and guests.
- Greet guests, answers all questions, ensures quality service and resolves complaints for guests; takes proper payment and makes changes for food and beverage items using a cash register.
- Take and fill food and beverage orders from guests; cooks and prepares food items; serves food in correct portions to ensure proper food cost procedures are followed.
- Ability to handle multiple tasks in a high-volume environment with multiple distractions.
- Ensures product temperature controls are met and maintained for quality and safety; follows all Board of Health regulations.
- Maintains proper stock levels for all serving, kitchen, dining and condiment areas.
- Ensures all safety equipment is being used properly.
- Provides guest service according to Lake Winnepesaukah standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions, and giving directions.
- Maintains cleanliness and safety in assigned work area by squeegeeing floors, wiping off counters, sweeping, emptying trash and completing other general cleaning duties; performs all duties in compliance with Lake Winnepesaukah Safety guidelines.
- Meets Lake Winnepesaukah's attendance requirements as outlined in the Company's attendance policies.
- Adheres to Lake Winnepesaukah Rules of Conduct including specific uniform and grooming standards as outlined in the Lake Winnepesaukah Employee Handbook and other park/division specific policies and procedures.
- Other duties may be assigned.
Education/Experience:
- High school diploma or GED certificate is preferred.
Physical Requirements:
- Must be able to push, pull, carry, and lift up to 25 lbs. consistently.
- Physical exertion such as frequent bending, twisting, stretching, stooping, and reaching overhead.
- Standing and walking for long periods on surfaces such as uneven surfaces and hard flooring.
- Varying work hours extending up to twelve (12) hour workdays under some circumstances.
Knowledge, Skills, and Abilities:
- Display a willingness to learn.
- Ability to establish priorities, works independently, and proceeds with objectives without supervision.
- Good communication skills.
- Mandatory completion of Basic Food SafetySanitation Training as provided.
- Demonstrate the ability to work with associates, guests, and supervision in a positive, productive and professional manner.
- Work collaboratively in a team setting and independently.
- Ability to complete daily tasks without constant supervision.
- Ability to comply with all company, divisional and state laws regarding minor labor laws.
- Ability to work nights, weekends, and holiday periods to meet business needs.
Safety:
- Promote and practice safe work practices at all times.
- Use personal protective equipment (PPE) as needed.
- Adhere to company, state and federal safety standards and regulations.
- Adhere to State of Georgia Health Code requirements at all times.