General Summary
Under close supervision and in conformance with established bank policies and procedures, cash checks, receive deposits, and perform a variety of transactions as requested by clients or teammates. Responsible for balancing each day’s transactions, and maintaining cash drawer accuracy. Provides exceptional client service. Answers general questions regarding bank products/services. Recommends additional services to clients and makes referrals accordingly.
Principal Duties and Responsibilities
- Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
- Cashes checks and processes withdrawals; pays out money after verification of signatures and client balances.
- Cross sells other financial institution services such as consumer and commercial loans, IRAs, certificates of deposit, safe deposit boxes, eStatements, etc.
- Receives loan and other payments and ensures the payments match balances due. Enters payments into computer. Generates client receipts.
- Places holds on accounts for uncollected funds.
- Counts, checks and packages coins and currency.
- Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to a supervisor immediately.
- Ensures that the teller station is properly stocked with forms, supplies, etc.
- Reports malfunctions of teller terminals and other equipment used at the teller station.
- Responsible for checking night depository bags and recording proper information on the financial institution’s forms.
- Balances and restocks the ATM as directed by the Head Teller or Branch Manager.
- Responsible for actively working with other employees to grow the organization.
- Building the Bank.
- Embrace and demonstrate qualities that support the Bank's Brand and Culture. Ensure optimal standards are adhered to for Brand
- Performs other duties as assigned.