Why you should join us
Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:
Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.
An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.
Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.
All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.
About the role
As a member of our Provider Growth team, you will own relationships with healthcare organizations using our platform and help drive their long-term success. You will work directly with clinicians, staff, and executives at some of the largest provider groups in the country — ensuring that they onboard smoothly, see value quickly, and expand over time.
This role blends relationship management with growth strategy, operations, and product insight. You will analyze adoption and retention patterns, shape how we scale across new specialties and workflows, and help unlock value for both providers and their patients. You will also work closely with product, ops, and engineering to bring real-world feedback into how we build. Your work will directly impact how many patients get the support they need and how fast we can scale.
This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
If you join, you will:
Own relationships with key provider organizations — serving as the strategic point of contact for adoption, engagement, and growth
Analyze account performance data (activation, usage, retention) and translate insights into concrete priorities
Develop and execute expansion strategies within existing accounts — including new specialties, workflows, and service lines
Drive onboarding and workflow design conversations with providers, staff, and clinical users
Identify opportunities to improve product fit or service delivery — and collaborate with product, ops, and engineering to build the right solutions
Play a direct role in informing roadmap and strategic decisions based on patterns you observe across accounts
Help shape Tandem’s provider-facing growth motion — including how we scale across new markets and clinical categories
We’ll be most excited if you have:
1-4 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus)
Comfort with ambiguity and context switching; you can roll up your sleeves and figure things out fast
Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
High NPS with your former teammates
This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.
Working with us
Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.
We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
Commit to audacity. "Whether you think you can, or you think you can't – you're right.”
Do the math. Be rigorous, assume nothing.
Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
Spit it out. Be direct, invite critique, avoid equivocation – we want right answers.
Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
Do what it takes to be number 1. We work hard to make sure we win.
We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.
We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
Fully covered medical, vision, and dental insurance.
Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
Unlimited paid time off (PTO) and 16 weeks of parental leave.
401K plan setup, FSA option, commuter benefits, and DashPass.
Lunch at the office every day and Dinner at the office after 7 pm.
Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.
Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.