Summary of Responsibilities:
As an Hospital Integration Technician at AIS RealTime, you will play a crucial role in the maintenance, installation, and repair of Real-Time Location System (RTLS) hardware. This position demands a commitment to excellence in customer service and satisfaction. The role includes travel opportunities, with up to 50% nationally.
Essential Responsibilities:
- Install and maintain structured cabling, troubleshoot, and commission Low Voltage Systems.
- Pull, route, install, and terminate structured cabling in commercial environments.
- Interface professionally with clients, adhering to AIS RealTime Hospital Etiquette.
- Organize and prioritize work, proactively solving problems with minimal supervision.
- Respond maturely to interpersonal team challenges, demonstrating sensitivity to the needs of team members.
- Identify and communicate implementation issues at customer sites to the Customer Service Engineer (CSE) or Customer Service Manager (CSM).
- Accurately record tasks, hours, and performance metrics.
- Perform post-implementation activities, achieving 50 successful LBI swaps per day throughout hospital facilities.
- Follow project plans and directions from the Customer Service Manager.
- Document and organize customer job files.
- Perform installations according to documented prodeedure.
- Utilize tools and software as required by the job.
Essential Requirements and Qualifications:
- Education: Minimum High School Diploma.
- Training: On-the-job training provided with many opportunities for training to become engineer level certified in may different processes of installing and maintaining RTLS networks.
- Experience: Proficiency in Windows 10 and advanced use of MS Office (Word, Excel, Outlook).
- Other Information:
- Valid driver’s license with a good driving record.
- Must pass a random drug screens and background checks.
- Ability to work in a healthcare setting and obtain necessary vaccinations.
- Physical capability: Lift, move, and transport up to 25 lbs. of equipment; walk up to 4 miles daily; able to climb a 3-step ladder; kneel, stoop, crouch, bend, and reach.
- Efficient communication skills for interacting with team members, partners, and customers.
Note: This job description is not intended to be all-inclusive. The employee will be required to perform other duties as assigned by their supervisor.
Job Type: Full-time
Pay: $36,000.00 - $50,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person