Hospital Operations Manager

GoodVets
$55,400 - $67,300 a year
Maricopa County, Arizona
3 weeks ago

Who We Are:

GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams—and unparalleled service for today's pet parents.


The Opportunity:

As a Hospital Operations Manager, you'll be the strategic and operational backbone of your hospital, working alongside a Partner Veterinarian to lead a high-performing team and drive hospital success. You'll own key financial and performance metrics, champion day-to-day excellence, and foster a culture where people and pets thrive. This is more than a management role—it's a career path with real growth potential, meaningful impact, and the chance to shape the future of veterinary care.


What You'll Do:


  • Drive hospital performance by managing key financial metrics, including revenue growth, expenses, and profitability through P&L ownership
  • Oversee daily operations, including appointment flow, staffing schedules, inventory control, and hospital protocols to ensure seamless clinical and client experiences
  • Lead and develop your team by recruiting, training, coaching, and mentoring veterinary support staff, ensuring high engagement and performance
  • Implement and uphold standards by enforcing SOPs, maintaining a safe and efficient work environment, and ensuring compliance with veterinary regulations
  • Foster a positive culture by modeling and reinforcing our core values, recognizing high performance, and addressing challenges proactively
  • Collaborate cross-functionally with the Partner Veterinarian and corporate teams to ensure alignment on goals, strategy, and service standards

Our Hospital Managers Have:


  • Strong veterinary technician background (surgery required), LVT/RVT preferred
  • 1-3 + years of veterinary leadership experience, ideally in a multi-doctor hospital setting
  • Strong command of financial operations, including experience managing budgets, KPIs, inventory, and analyzing P&L statements
  • Proven ability to hire, coach, and retain veterinary support staff, with a strong focus on team development and accountability
  • Excellent communication and interpersonal skills, with the ability to influence and build trust across teams
  • Tech-savvy mindset, with proficiency in Practice Management Systems and Microsoft Office (Excel, Word, Outlook)
  • Detail-oriented and highly organized, with the ability to manage multiple priorities in a fast-paced environment

What We Offer Our Hospital Managers:


  • Competitive Compensation: A strong base salary with a generous annual performance-based bonus—because we believe in rewarding the leaders who drive our success.
  • Comprehensive benefits package: Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.
  • 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
  • Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.
  • Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location.
  • A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins—big and small.

Ready to take the next step in your career?


Join a company that invests in you and your future. At GoodVets, you're not just managing a hospital—you're shaping the standard for veterinary care.

Apply today and let's build something exceptional—together.

Apply
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