Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring exceptional guest experiences. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations efficiently.
Responsibilities
- Greet guests warmly as they arrive and guide them to their tables.
- Manage reservations and waitlists effectively to optimize seating arrangements.
- Provide menus and inform guests about daily specials or promotions.
- Communicate with kitchen staff and servers to ensure smooth service flow.
- Handle phone inquiries with professionalism, providing accurate information about the restaurant.
- Assist in maintaining cleanliness and organization of the dining area.
- Address guest concerns promptly and courteously, ensuring satisfaction throughout their dining experience.
- Support servers and other staff as needed during busy service periods.
Skills
- Strong guest services skills with a focus on creating positive experiences.
- Excellent communication abilities, both verbal and non-verbal.
- Experience in food service or hospitality is preferred but not required.
- Proficient in phone etiquette to handle inquiries professionally.
- Ability to manage customer relations effectively, demonstrating patience and understanding.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- A friendly demeanor with a passion for helping others in a restaurant setting.
Join us as we strive to provide outstanding service to our guests while fostering a collaborative team environment!
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Expected hours: No less than 10 per week
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Hermosa Beach, CA 90254 (Required)
Ability to Relocate:
- Hermosa Beach, CA 90254: Relocate before starting work (Required)
Work Location: In person