We are looking for a reliable and personable individual to join our team as a Host/Hostess. As a Host/Hostess, you will be responsible for providing excellent customer service to our members and their guests, manage and maintain reservations and help to ensure smooth dining operations. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.
Primary Responsibilities:
- Greet and welcome members and guests as they arrive at the Club
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests of daily specials
- Answer phone calls and take reservations and/or food takeout orders as needed
- Manage the waitlist and notify members when their table is ready
- Ensure the cleanliness and organization of the host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle member/guest inquiries, complaints, and requests with professionalism and courtesy
- Assist with seating arrangements for large parties or special events
Experience:
- Previous experience in a customer service role is preferred
- Familiarity with Point of Sale (POS) systems, particularly Northstar is a plus
- Strong hospitality skills and a friendly demeanor
- Excellent phone etiquette and communication skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of club operations is a plus but not required
**Please note that this position is for dinner service primarily. The typical host/hostess shift starts at 4pm and ends around 9pm.
**Compensation is based on experience but starts at $14/hour + tips. Please email your resume to lemmons@cedarbrookcc.com
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Work Location: In person