About Us: Epic Hot Tubs is a fast growing dealership providing premium hot tubs, swim spas, and exceptional customer service In the Durham, Raleigh, and Charlotte area. We strive to enhance our customers’ experiences with top-quality products and expert guidance. We are seeking a skilled and dynamic individual to join our team as a Hot Tub Sales Specialist and Warehouse Assistant.
Position Overview: We are looking for a motivated Hot Tub Sales Specialist and Warehouse Assistant who excels in both sales and warehouse management. This role involves handling all sales responsibilities—from generating leads to closing sales of hot tubs, swim spas, chemicals, and water testing products—while also overseeing inventory and managing our small warehouse. Forklift experience and a solid understanding of shipping, receiving, and inventory management are essential.
Key Responsibilities:
- Sales Responsibilities:
- Generate leads, close sales, and achieve sales targets for hot tubs, swim spas, chemicals, water testing, and other products.
- Work closely with customers to understand their needs, answer questions, and recommend appropriate solutions.
- Resolve customer complaints promptly to ensure maximum client satisfaction.
- Stay updated with product features and maintain high standards of store presentation.
- Consistently meet and exceed sales goals.
- Warehouse & Inventory Management:
- Manage a compact warehouse efficiently, ensuring optimal organization and space utilization.
- Oversee inventory management and ensure accurate stock levels.
- Prep products for delivery, organize stock, shipping, and receiving.
- Operate forklift safely and efficiently.
- Customer Service & Store Presentation:
- Provide exceptional customer service, from initial contact through post-sale support.
- Maintain a visually appealing store environment in line with company standards.
- Collaborate with team members to enhance overall store performance.
Skills & Qualifications:
- Proven experience in retail sales with a focus on achieving sales targets.
- Hands-on experience with warehouse management, including forklift operation.
- Solid understanding of inventory management, shipping, and receiving processes.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Ability to resolve customer issues effectively and maintain high satisfaction levels.
- Strong organizational skills and attention to detail.
- Familiarity with hot tub and swim spa products is a plus.
- High school diploma required; relevant certifications or additional training is advantageous.
Why Join Us?
- Competitive salary and excellent benefits.
- Opportunities for professional growth and career development.
- A supportive and collaborative team environment.
If you are a proactive individual with experience in sales and compact warehouse management, we encourage you to apply.
Job Type: Full-time
Pay: $30,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Hot Tub or Outdoor Furniture Sales: 1 year (Preferred)
- HubSpot or other CRM: 1 year (Preferred)
Work Location: In person