Summary: The Housekeeper/Room Attendant is responsible for maintaining clean, comfortable rooms.
Job Duties:
- Be ready to begin work at the specified time; in the appropriate uniform with a name tag and personal safety device.
- Punch in on time card and obtain work schedule from the designated individual.
- Clean all assigned rooms and common areas as specified by Head Housekeeper or manager.
- Report all maintenance problems to manager.
- Restock housekeeping carts at end of each shift and empty vacuum and garbage.
- Turn in all lost and found items immediately.
- Keep all storage areas neat. Keep all storage closets locked.
- Complete missing linen report for each room.
- Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately.
- Inspect furniture, fixtures and equipment daily. Report problems to the manager.
- Maintain control of room keys at all times. Housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk. Never leave keys on housekeeping carts.
- Always be on the alert for any potential safety hazards and report them to the manager in writing. Each employee is a part of the hotel security team.
- Always speak to each guest with whom you come in contact with in the hotel. Be courteous and friendly.
- All business is to be kept confidential on and off duty.
- Perform all duties assigned by the Head Housekeeper or manager.