PUNCTUALITY IS A MUST!!
The Housekeeping Inspector plays a pivotal role in maintaining the hotel?s standards of excellence by ensuring guest rooms and public areas meet or exceed cleanliness and presentation expectations. Through hands-on supervision, detailed inspections, and interdepartmental communication, this role supports a high-performing housekeeping team and directly influences guest satisfaction and brand reputation.
HOW YOU?LL SHAPE THE EXPERIENCE & FUTURE
- Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties.
- Post room occupancy records.
- Adjust guests? complaints regarding housekeeping service or equipment.
- Write requisitions for room supplies and furniture renovation or replacements.
- Examine carpets, drapes and furniture for stains, damage, or wear.
- Check and count linens and supplies. Aid in budget control through supervision of employees? use of linen, supplies and equipment.
- Record inspection results and notify cleaning personnel of inadequacies.
- Communicate with other hotel departments regarding problems which need their attention.
- Ensure key control policies.
- Take the initiative to greet guests in a friendly and warm manner
- Other duties as assigned
KEY STRENGTHS FOR SUCCESS
- Strong leadership and team coordination skills
- Exceptional attention to detail and quality standards
- Effective communication and problem-solving abilities
- Ability to train, motivate, and guide associates
- Knowledge of cleaning techniques, safety protocols, and housekeeping equipment
- Customer service mindset with professionalism under pressure
- Solid time management and organizational abilities
- Familiarity with inventory control and property inspection documentation
PROFESSIONAL EXPERIENCE
- Minimum 2?3 years of experience in housekeeping or hotel operations required
- Previous experience in a supervisory or inspection role strongly preferred
- Hands-on experience with hotel cleaning procedures, standards, and systems
- Experience responding to guest feedback and coordinating with multiple departments
ACADEMIC BACKGROUND
High school diploma preferred
WHAT YOU CAN EXPECT
- Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
- Disability Insurance
- Life Insurance
- Employee Assistance Program
- Supplemental benefits
- 401k matching
- Employee discount program
- Vacation and Sick Time