- Adhere to all Anderson Hospitality Group, LLC policies and brand specific standards.
- Schedule housekeeping staff in accordance with occupancy forecasts.
- Responsible for hiring, training, and supervising all housekeeping and laundry staff in coordination with General Manager.
- Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment.
- Ensure that all guest rooms are inspected after they have been cleaned daily.
- Inspect rooms and public area for cleanliness and adherence to Legacy/brand standards.
- Reports all discrepancies found on the night auditor’s room report. Reports all incidents or strange occurrences that could be an indication of misconduct or illegal activity. Ensures that all key cards are returned to the secure designated area or front desk.
- Maintains the lost & found section and records associated with it daily.
- Controls all linen and uniforms. Takes monthly inventories of all linen; orders required linen and supplies when necessary with the approval of General Manager.
- Knowledge of other departments, willingness to help – a team player.
- Act a liaison between front desk and housekeeping, and maintenance and housekeeping.
- Handles guest questions and comments in a friendly and courteous manner.
- Interacts with internal and external customers in a positive, professional and accommodating manner.
- Schedule and manage ongoing deep cleaning activities and special projects weekly.
- Reward, discipline, and evaluate staff in a timely manner. Conduct annual performance evaluations.
- Knowledge of OSHA procedures and training.
- Maintain a clean and attractive work area, uniforms, employees, and person.
- Must be responsible for security of guests, fellow employees and hotel assets.
- Must be CPR certified, MSDS trained, and completed brand specific training program.
- Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
- Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
- Attends, as well as schedules and conducts departmental meetings.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person