The Housekeeping Supervisor oversees and coordinates the daily cleaning operations of the hotel, ensuring all guest rooms and public areas meet cleanliness and quality standards.
Responsibilities
- Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties.
- Post room occupancy records.
- Adjust guests’ complaints regarding housekeeping service or equipment.
- Write requisitions for room supplies and furniture renovation or replacements.
- Examine carpets, drapes and furniture for stains, damage, or wear.
- Check and count linens and supplies.
- Aid in budget control through supervision of employees’ use of linen, supplies and equipment.
- Record inspection results and notify cleaning personnel of inadequacies.
- Communicate with other hotel departments regarding problems which need their attention.
- Ensure key control policies.
- Take the initiative to greet guests in a friendly and warm manner
- Other duties as assigned by the leader
Education and Experience
- High school diploma preferred.
- At least 2-3 years of housekeeping experience required