Job Title: Housing Navigator
Position Summary:
The Housing Navigator supports individuals and families experiencing homelessness or facing housing instability by providing outreach, case management, and connection to housing and supportive services. This role focuses on building pathways to stable housing through collaboration with community partners, landlords, and service providers.
Key Responsibilities:
- Conduct outreach in shelters, encampments, community centers, and other public spaces to engage individuals and families experiencing or at risk of homelessness.
- Build and maintain partnerships with landlords, property managers, and community organizations to identify available housing options for clients.
- Perform needs assessments to evaluate clients’ strengths, challenges, and housing-related goals.
- Assist clients in navigating applications for affordable housing, rental assistance, and other housing-related financial resources.
- Link clients to supportive services such as healthcare, behavioral health, employment support, and financial counseling to remove barriers to housing stability.
- Coordinate care and maintain communication with other service providers involved in the client’s support network.
- Act as a liaison between clients and landlords/property managers to facilitate lease agreements, move-ins, and housing retention.
- Maintain accurate and up-to-date client records in compliance with agency protocols, including data entry into HMIS and other systems.
- Participate in ongoing training to remain informed about housing policies, programs, and evidence-based practices.
- Represent the agency at community meetings, coalitions, and housing-related events; advocate for the needs of clients.
- Perform additional duties as assigned by the supervisor.
Qualifications:
- Bachelor's or Master's degree in Social Work, Public Administration, or a related field (preferred).
- Demonstrated knowledge of housing systems, policies, and related regulations.
- Experience delivering training and guidance to internal staff and external partners.
- Familiarity with CalAIM and its housing-related components.
- Strong communication, critical thinking, and problem-solving skills.
- Ability to work both independently and in collaborative, multidisciplinary settings.
- Proficiency in HMIS and other case management software systems.
- Excellent time management and organizational skills, with the ability to handle multiple priorities.
- Strong interpersonal skills, with the ability to engage effectively with diverse populations and stakeholders.
- Willingness to travel locally for meetings, trainings, and events as needed.
Job Type: Full-time
Pay: $26.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person