Housing Program Manager

Get ready for something extraordinary! Picture this – You've got 6 weeks of paid time off in your first year (divided into different categories), plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long-term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part-time roles!

But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences. This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve.

Here are a few highlights of what working at Vivent Health may offer you:

• Equity Practices: Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
• Professional Growth: Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
• Collaboration on an inter-disciplinary team: Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more!
• Delivery of quality patient care: Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.

Working at Vivent Health, you can truly serve the underserved and become an impactful part of their health journey.

Position Purpose

The Housing Program Manager is responsible for overseeing the delivery of key Housing programs administered by housing and case management staff, including HOPWA, Housing Navigation and Supportive Services, and other special programs. Responsibilities include but are not limited to staff recruitment, training, and supervision of housing specialists; program development, administration, and evaluation; grant administration and compliance; budget development and oversight.

Essential Functions

• Oversight of vital supportive programs around housing within the Social Services department, to include helping patients/clients and the team with securing affordable housing for patients/clients-, both short- and long-term housing plans, and access to financial assistance programs along with ensuring eligibility for patients/clients.
• Supervision of housing program staff including recruitment and hiring in collaboration with Director of Social Services, coaching, and evaluation of employees’ job performance.
• Ensure that staff adhere to guidelines and policies.
• Provide ongoing feedback and mentoring to aid in skill development and ensure quality, goal-oriented service provision to patients/clients.
• Grants management including City and Federal HOPWA programs. Work closely with the finance team to monitor spending against revenue on each grant cycle, assist with applications and reporting. Ensure ongoing compliance and quality assurance activities for consistent program administration and adherence with HUD, HOPWA, and Ryan White regulations.
• Focus on outcomes for patients/clients, leveraging supportive social services programs to break down barriers to care.
• Program implementation – including special grants and new initiatives.
• Provide input for department and program policies and procedures. Develop and implement policies and procedures as necessary.
• Lead program evaluation activities (satisfaction survey and other mechanisms to evaluate program effectiveness) on annual basis.
• Provide oversight to ensure that housing client files contain accurate and current documentation in accordance with HUD/HOPWA and Ryan White guidelines. This includes household, financial and demographic information, proof documentation, as well as service documentation for all types of assistance. This includes electronic files in SCOUT, Provide Enterprise, HMIS system, Ryan White clients, and HOPWA clients.
• Collaborate with Vivent Health programs and various housing resources across the enterprise. Through staff meetings and client staffing, work closely with the Director of Social Services, Housing Specialists, Case Manager Supervisors and Case Managers on mutual clients, ensuring the service plan includes housing goals, and provide ongoing education and support for staff assisting housing clients. Maintain connections with Vivent Health’s Legal and Food Services staff, and Medical, Dental and Behavioral Health clinics to ensure that housing clients can access needed care and reach desired health outcomes.
• Ensure strong communication and collaborative relationships with housing service providers across the city and state and attend essential community meetings with organizations, to help identify external resources and referrals to Vivent Health and other crucial programs for people living with HIV.
• Provide Director of Social Services with regular reports and briefings on all responsibilities and activities. Work collaboratively with case managers, social services and other leaders to ensure optimal service delivery.
• Support Director of Social Services and VP of Operations with administration of programs and grant-related tasks, including those named above.
• Other duties as assigned.

Qualifications

• Baccalaureate or Master's degree in social work, health care, or human service discipline, from an accredited college or university.
• Experience providing supervision or program oversight in a social service, housing, or health service agency or clinic.
• Experience in providing services to persons encountering problems of homelessness, poverty, unemployment, substance use disorders, and behavioral health issues.
• Experience in working in a collaborative, multi-disciplinary environment.
• Must have a valid driver’s license.
• Willingness to travel within designated territory.
• Willingness to work occasional evenings and weekends as needed.
• Demonstrated ability to communicate well in both written and verbal form, be well organized, keep clear records, and handle time efficiently.
• Knowledge of HRSA/Ryan White, HUD or HOPWA funding and rules.
• Knowledge of HIV/AIDS and related issues and/or experience working with people with a life-threatening illness.
• Ability to establish and maintain effective public and working relationships with culturally diverse populations from a wide range of life circumstances and backgrounds.
• Working knowledge of Spanish language (bilingual) is a plus.

Salary:

Starting at $60,000/annually (Depending on Experience)

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:

https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.