Join our HR Control Management team today! This team maintains a strong and consistent control environment through a joint accountability model that align managers with each function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies and Control Governance & Reporting. Control Management serves as an independent function within Human Resources to advise, counsel and assess risk mitigation strategies, in addition to effective evaluation of processes, risks and controls.
As a Control Manager - Vice President within HR Control Management team, you will be part of a team that ensures strong and consistent controls are observed across the firm. Reporting to the Product Portfolio Control Lead, you will be responsible for the control framework of one or more sub products within the HR Product Portfolio. You will focus on improving and delivering risk and control processes & programs; provide operational support and execution to the control function in tasks needed to improve operational excellence; helping to build automated solutions to improve the function; whilst building strong partnerships with HR and Corporate Function leaders to help mitigate risk.
Job responsibilities
- Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Deliver end-to-end project management support for internal audits and external regulatory exams supporting HR Regulatory Affairs
- Prepares committee materials on regulatory exams and compensation matters
- Partner on regulatory matters with EMEA Regulatory Affairs, Compliance and Audit
- Review and analyze policy, standards, and regulatory obligations to proactively identify existing and emerging operational risks and issues to support compensation-related programs and strategies
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
- Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
- Translate business requirements into effective and streamlined technical solutions. Using programming skills, database knowledge, and design skills to satisfy the requirements.
- Provide additional process and program portfolio support activities may including but not limited to: Control Operational Risk Evaluation (CORE), Office of Legal Obligations (OLO), Inter Affiliate Services (IAS) and other smaller control programs.
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent experience
- Substantial financial service experience in controls, audit, quality assurance, risk management, or compliance
- Ability to understand the business / knowledge of regulation surrounding business, including expertise in Regulatory Affairs and Compensation
- Ability to assess risk from multiple perspectives (Legal/Regulatory/Operational/Client & Reputational) and then have meaningful business conversations, grounded in materiality and practical application
- Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
- Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results focused environment
- Strong project time management skills to meet strict regulatory deadlines; ability to understand a process and associated risk to inform control design
- Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions including: understanding root cause / identifying control deficiencies, developing timely and sustainable solutions and analyzing metrics for emerging risk
- Implementation skills including: writing action plans and procedures, change management and the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans