Come join our team at FRANNIES Cones and Coffee
If you are passionate about customer service and you want to work as a team in a fun and fast paced environment... We encourage you to apply! (Experience encouraged but not required)
As a Team member, some of your main responsibilities will include:
- Greets customers upon entry.
- Prepare frozen desserts including ice cream scoops, shakes, smoothies as well as frozen yogurt.
- Prepare and serve coffee/ tea beverage orders, such as espresso, cappuccino, café latte, tea, chai, etc. while considering customer specifications.
- Handle customer complaints or questions, while working to maintain good customer relations and speedy delivery of all beverages/items.
- Clean-up and organize customer area, production area, coffee equipment, and back-room / storage
- Prepare and re-stock ingredients and toppings
- Dependable in accomplishing assigned tasks and making it to every shift on time.
- Collects money, operates a cash register and follows all cash-handling procedures as required.
- May operate a cash/credit card/electronic payment register.
- Complies with all company safety, policies and procedures.
- May perform other duties and responsibilities as assigned.
What's Needed:
- High energy, customer focused, thrives in a fast-paced work environment, team player mentality, and self-motivated
- Weekend availability is needed for summer positions.
- Food handler card required after hire.
- Ability to communicate with team members and customers.
- A sense of humor, likes to have fun, but still hustles to get the job done.
In order to perform the activities assigned to you we will expect that you will:
- Be attentive and extremely courteous to customers.
- Be knowledgeable of all recipes presented in the menu.
- Weigh or measure ingredients in our recipes before mixing and/or serving the guests.
- Follow the correct ice cream scooping and coffee methods
- Maintain a neat and clean personal appearance.
- Report to work on time and as scheduled.
- Wear FRANNIES uniform.
Job Types: Full-time, Part-time
Pay: $14.85 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person