This Position is for the Retail Store of UPS on 14th Street in Traverse City, as a Retail Associate. This is NOT a UPS Driver /Loader position.
Great position for High School , College Students and Retired candidates. Flexible Scheduling.
Open hours of operation between:
- Store Hours: Mon-Fri 8am -6pm/Saturday 8 am to 4 pm/Sunday 10 am- 3pm.
- Part Time Associate average 20 -30 weekly, (Saturdays/Sundays) Minimum of 2 per month - $15.00 per hour or more depending on job skills or UPS Store experience.
- Full Time Associate average 35-39 weekly - Must be available all open hours, including all weekends. (Saturdays/Sundays) - $16.00 per hour or more depending on job skills or UPS Store experience.
- Weekends are rotated amongst the team.
The Retail Sales Associate role delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- Retail/customer service experience
- Good communication and people skills
- Able to cross-sell and up-sell products and services
- Excellent packing skills
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Must be prompt, reliable, and responsible
- Must be able to lift 40+ pounds - No limitations or restrictions
- Rate of pay base/range on ability and knowledge level and open availability to all days of the weekdays and weekends. Review after 90 day Training Period by management
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Location:
- Traverse City, MI 49684 (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Traverse City, MI 49684 (Required)
Work Location: In person