Company Overview
Sculpture Hospitality of WNY specializes in helping bars and restaurants enhance their profitability and accountability through innovative management tools, including Liquor & Food Inventory Services. As the world's leading on-premise inventory control solution, Sculpture Hospitality operates approximately 300 offices across more than 30 countries, aiming to help establishments avoid significant annual losses.
Summary
We are seeking an Inventory Control Operations Manager with proven leadership experience and a background in bar or restaurant operations to oversee the daily execution of our inventory control services.
This role ensures clients receive accurate, on-time reports and excellent service while leading and supporting a team of auditors and account managers. You’ll be the first point of contact for client issues, manage day-to-day operations, and step in to assist wherever needed — including both on-site audits and back-office reporting.
For the right candidate, this position offers a clear growth path to Director of Beverage Inventory Control.
Responsibilities
- Serve as the primary point of contact for client concerns, questions, and feedback.
- Lead, support, and hold team members accountable for quality and timeliness.
- Monitor report quality and ensure on-time delivery.
- Assist with on-site audits and back-office reporting when needed.
- Document and improve operational processes for efficiency.
- Build and manage weekly schedules for auditors and account managers.
- Anticipate and resolve coverage issues before they impact clients.
- Provide training and support to staff on inventory management tools and systems.
Requirements
- 2+ years in a leadership or management role, including staff oversight and accountability.
- Hands-on experience in bar or restaurant operations required.
- Strong organizational and time-management skills.
- Excellent communication skills with both team members and clients.
- Problem-solving mindset with the ability to adapt quickly.
- Proficiency with scheduling tools, spreadsheets, and basic reporting software.
- Strong data analysis skills with proficiency in analytics tools.
Schedule
- Full-time
- Weekday hours with client audits primarily Monday - Thursday
Benefits
- Competitive base salary + performance-based bonuses tied to client satisfaction and operational KPIs
- Paid time off, gas allowance
- Professional growth path to Director of Beverage Inventory Control
How to Apply
Apply with your resume and a short cover letter explaining your hospitality background and leadership experience.
If you are passionate about optimizing inventory processes and driving profitability for bars and restaurants, we invite you to apply today to become part of our innovative team at Sculpture Hospitality of WNY.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Paid time off
Ability to Commute:
- Amherst, NY 14228 (Required)
Ability to Relocate:
- Amherst, NY 14228: Relocate before starting work (Required)
Work Location: Hybrid remote in Amherst, NY 14228