Marathon Press, Inc. is looking to hire an Entry-level IT Support Associate who will be responsible for on-site and phone support. The candidate will work directly with the IT department. Must be hands-on, have a positive attitude, and interact well with others. Interaction with production team members and clients is essential. Must be responsive to a fast-paced work environment while you are analyzing, reviewing, and implementing solutions. On-site training will be provided.
Requirements:
- 1 year of experience using macOS and Windows OS
- Basic knowledge and familiarity with Excel / Word / Adobe Creative Cloud Suite
- Ability to effectively communicate via email and phone
- Ability to multitask and manage time effectively
- Strong attention to detail
Preferred:
- 2 years of experience and familiarity supporting macOS and Windows OS
- Associate's Degree related to Information Technology is a plus
- Previous experience providing technical support
- Basic Computer Hardware / Software troubleshooting
This is a full-time position with company benefits including vacation, health care, vision, dental, life insurance, Simple IRA and other benefits.
Pay: $15 - $18 per hour based on experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
Schedule:
- 8-hour shift
Education:
- High school or equivalent (Preferred)
Work Location: In person