Overview
We are seeking a dedicated, compassionate and skilled Kennel Front Desk Attendant to join our team. A kennel front desk role involves a blend of customer service and animal care tasks. Responsibilities include greeting clients, managing reservations, answering phones, handling payments, and maintaining a clean and organized reception area. They also assist with check-ins, check-outs, and may need to assist with basic kennel duties like feeding or cleaning.
Responsibilities
- Customer Service
- Strong Computer Skills
Additional Skills:
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize tasks.
- Strong computer skills for scheduling and record-keeping.
- Knowledge of pet care and basic animal behavior.
- A calm and patient demeanor in a fast-paced environment.
- Greeting clients and their pets.
- Answering phone calls, emails, and in-person inquiries.
- Addressing client questions and concerns.
- Providing information about services, rates, and policies.
- Administrative Tasks:
- Managing bookings, reservations, and cancellations.
- Scheduling appointments.
- Processing check-ins and check-outs.
- Handling payments and billing.
- Updating client records.
- Kennel Support:
- May involve feeding, watering, and cleaning.
- Monitoring pet behavior and reporting any concerns.
- Assisting with basic kennel duties as needed.
- Maintaining the Front Desk:
- Keeping the reception area clean and organized.
- Ensuring a welcoming atmosphere for clients.
- Maintaining a tidy and well-stocked front desk.
Requirements
- Previous experience in a kennel or veterinary setting is preferred but not mandatory.
- Familiarity with computers and software is a must!
- Excellent customer service skills with the ability to communicate effectively with pet owners.
- A genuine love for animals and commitment to their well-being.
- Flexibility to work various shifts, including weekends and holidays as needed.
Join our team as a Kennel Assistant where you can make a difference in the lives of pets every day!
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- On-the-job training
Shift:
- Afternoon shift
- Morning shift
- Split shift
Work Days:
- Every weekend
- Holidays
- Monday to Friday
Ability to Commute:
- Boiling Springs, SC 29316 (Required)
Work Location: In person