Key Account Manager

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Parental leave

We are seeking a proactive and results-driven Key Account Manager to lead and expand our most strategic retailer partnerships in the juvenile products sector. This role focuses on nurturing long-term relationships, delivering outstanding customer experiences, and driving sustainable revenue growth through strategic account planning, data-driven insights, and internal collaboration.

Key Responsibilities

• Own and grow key national retail accounts in the juvenile products industry.
• Develop and execute tailored account strategies that align with both client goals and company sales targets.
• Identify new business opportunities, category expansion initiatives, and upsell potentials.
• Act as the primary point of contact for all assigned accounts, ensuring best-in-class service and responsiveness.
• Build strong, long-term relationships with key stakeholders to increase account loyalty and retention.
• Monitor account performance through sell-in/sell-through data, customer trends, and promotional effectiveness.
• Support demand planning and forecasting by sharing insights from account performance and category dynamics.
• Work closely with marketing, logistics, finance, and sales operations teams to ensure seamless execution and client satisfaction.
• Lead the preparation and delivery of sales presentations, product launches, and quarterly business reviews (QBRs).
• Negotiate pricing, promotional strategies, and trade terms in accordance with company policies.
• Ensure the timely and accurate execution of programs, promotions, and product assortments.
• Stay informed on market trends, competitor activity, and industry developments to support account strategy.
• Represent the company at trade shows, industry events, and client meetings (travel up to 20–30%).
• Mentor and support field sales representatives in executing strategic plans and identifying growth opportunities.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 3–5+ years of experience managing key accounts, ideally in juvenile products or consumer goods
• Proven track record of meeting or exceeding sales targets.
• Strong relationship-building, communication, and negotiation skills.
• Analytical mindset with proficiency in Microsoft Office and ERP tools (e.g., NetSuite).
• Experience working with major retailers and e-commerce partners (e.g., Nordstrom, Target, Walmart, Pottery Barn) is highly desirable.

Preferred Attributes

• Passion for juvenile and lifestyle products.
• Highly organized with strong attention to detail.
• Self-starter who thrives in both independent and team settings.
• Willingness to travel as required (20–30%).

Flexible work from home options available.