ADP is hiring a Learning Experience Instructional Designer with WalkMe Technical Expertise
In this role, you will focus primarily on building content using our digital adoption platform, WalkMe. You will create, test, deploy, maintain and translate WalkMe content that aligns to our strategy and stakeholder goals.
No two days are the same. You will do everything from needs assessments to design and troubleshoot. You will do this by working with subject matter experts to create content, establish WalkMe goals and ensure the training content is effectively designed to support our audiences. In addition, you will proactively analyze WalkMe data and make recommendations to enhance and drive the overall WalkMe strategy to increase adoption.
A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.
WHAT YOU'LL DO:
- Innovation: You seek opportunities to apply innovative design thinking to your projects and will work to keep ADP's approach to designing learning up to date with the products and solutions ADP offers its clients.
- Flexibility and Agility: You can adapt to changing business requirements, projects, and resources and use agile approaches to meeting business needs.
- Design: You'll design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners.
- Development: You can develop solutions across a broad set of learning modalities and apply your tech savvy knowledge working with digital adoption platforms without creating redundant solutions and ensure that continuous learning and performance support concepts are applied.
- Learning Outcomes: You measure your outcomes and ensure your learning solutions result in the intended business impact.
- Continuous Learner: You have a focus on personal development to develop and elevate your professional knowledge and skill. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP.
To thrive in the role, you have three-plus years of experience with WalkMe or Whatfix and have the technical expertise needed to excel in designing effective content and troubleshooting using this type of tool. You have broader exposure working independently to design and develop sound training in various modalities, and can manage simultaneous projects with deadlines. It would be best to be a continuous learner who focuses on personal development and business process improvement within design standards. The work you do will help our businesses support our clients who employ one to millions of employees.
You will need 1-3 years of experience in instructional development, adult learning theory, and hands-on experience building content in a digital adoption platform, preferably WalkMe or Whatfix
Other things that will set you apart:
• Experience using eLearning tools such as Captivate, Articulate 360, TechSmith Camtasia, TechSmith SnagIt, Audacity, and Vyond. Technical aptitude to quickly learn new development tools.
• Experience with Programming fundamentals: HTML, CSS or JavaScript, BBcode.
• Comfort with browser consoles, troubleshooting JQuery commands.
Qualifications
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.
- Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
- Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
- Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
- Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
- Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY (ADA version: https://youtu.be/IQjUCA8SOoA )