What we do and why we do it
As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.
How it’s going (and growing)
With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.
About the Role
The primary duties of the Leasing Associate is to manage a high volume of inquiries from applicants interested in leasing a residential home, assist the sales team, do continuous follow-up, and conduct in-person tours and Open Houses. Additional responsibilities will include contacting current residents to offer renewal terms while using your sales skills to retain the resident. Must be able to utilize phone, email, and SMS for customer support.
Responsibilities
- Follow up with prospects by email, phone, and SMS
- Schedule showings for applicants
- Conduct In-person tours and host Open Houses
- Listing homes on the local MLS (HAR)
- Collect and aggregate documentation necessary for rental application screening
- Develop strong knowledge of available inventory
- Conduct weekly Community Inspections
- Maintain Model Homes / Office
- Train team members
- Track leasing metrics
- Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions
Qualifications
- 2+ years of experience in Property Management or related field (i.e. hospitality, real estate)
- 2+ years experience in a customer service position
- Licensed Real Estate Agent in Texas
- Experience managing others, preferred
- Ability to prioritize and take initiative
- Phenomenal communication skills, both written and verbal
- High Attention to detail
- Tech-savvy with the ability to use Google Suite
Location
This position is classified as Onsite and this person must be located in Dallas, TX.
Travel Required
This position will require some travel within the market.
Compensation
$40,000 - $45,000 base salary with a tiered commission plan based on leases executed.
Pay Transparency
Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.
Competitive & Unique Benefits Package
- Generous PTO Policy
- 13 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Wellness and home office/cell phone subsidies
- Robust health, dental, vision insurance, and more
Any offer of employment is conditioned upon the successful completion of a background investigation.
Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
Commitment to Equal Employment Opportunity
Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
#LI-ONSITE
#LI-LK1