LMS Functional Analyst

Title: Learning Management System (LMS) Functional Analyst

Location: Remote

Company Background

APV is an innovative Woman-Owned Small Business (WOSB) providing services to Government customers at the federal and state levels in three key focus areas: High-End IT Consulting, Emerging Technology and Training Solutions, and Human Capital Services. Established in 2007, APV has completed 70+ prime contracts and currently oversees 25+ task orders, consistently achieving high client satisfaction, CPARS, and customer accolades. Our success is fueled by our skilled and motivated workforce, reflected in our impressive employee retention rate exceeding 90%. APV has a wide portfolio of contracts and “Best-in-Class” contract vehicles, including GSA MAS, OASIS Small Business, and 8(A) Pool 1, CIO-SP3 SB & 8(a) across all functional areas, HCaTS, and several other industry-specific BPA and IDIQs.

APV is a mature company dedicated to quality and exceptional delivery to meet its clients’ missions. We understand personnel are an essential part of this. We hire the best and take care of the people who come to work for us. We continue to maintain employee satisfaction and have a high retention rate, well above the industry average for our small business peers. We do this through our corporate practice that emphasizes on employee satisfaction through the three “C’s” – Culture, Compensation, and Career Development.

Role:

The LMS Functional Analyst will support a contract for a US Federal Agency to migrate existing LMS courses and student content from legacy LMS solutions to a new LMS solution. This position will support the project leadership, project team, and the customer to define and document the required processes and data needed in the target LMS platform based on the capabilities and content from multiple source LMS systems. The duties span across business analysis, stakeholder engagement, system configuration, and validation.

Duties:

The LMS Functional Analyst will:

• Conduct stakeholder interviews to understand current learning processes, pain points, and desired outcomes.
• Analyze legacy LMS capabilities, including:
  • Course structures
  • Learning paths
  • Certifications
  • Reporting
  • User roles and permissions
• Document functional requirements for the target LMS, ensuring alignment with business goals and compliance needs.
• Compare legacy LMS features with target LMS capabilities to identify:
  • Feature gaps (e.g., workflows, automation, reporting)
  • Customization needs in new LMS
  • Data migration challenges (e.g., metadata mismatches, historical records)
• Define target LMS configuration to meet business needs:
  • Hierarchies (organizations, positions)
  • Programs and certifications
  • Audiences and dynamic rules
  • Learning plans and competencies
• Recommend plugins or custom development where out-of-the-box features fall short.
• Collaborate with technical teams to:
  • Map legacy LMS data fields to target LMS equivalents
  • Define transformation rules for legacy data
  • Validate data integrity post-migration
• Develop test cases and scripts based on requirements.
• Support User Acceptance Testing (UAT) by:
  • Coordinating test cycles
  • Logging and triaging issues
  • Validating fixes and enhancements
• Act as a bridge between business and technical teams.
• Provide regular updates to project sponsors and stakeholders.
• Facilitate change management by addressing concerns and promoting adoption.
• Totara Learn Admin Console, Report Builder
• SCORM Authoring Tools (Articulate Storyline, Adobe Captivate)
• MS Office, Jira, Confluence

Required Experience and Skills:

• 5 years of LMS experience to include:

• • Deep understanding of LMS.
  • Knowledge of SCORM, xAPI, AICC, and other eLearning standards.

• Business Analysis

• • Requirements elicitation and documentation.
  • Process mapping and workflow analysis.
  • Gap analysis between legacy and target systems.

• Stakeholder Management

• • Ability to engage with business users, SMEs, and technical teams.
  • Strong communication and facilitation skills.
  • Experience leading workshops and requirement sessions.

• Functional Design & Documentation

• • Writing functional specifications and user stories.
  • Creating configuration guides and test cases.
  • Translating business needs into system configurations.

• Testing & Validation

• • UAT planning and coordination.
  • Test script creation and defect tracking.
  • Hands-on system validation and troubleshooting.

• Project Collaboration

• • Experience working in Agile or hybrid project environments.
  • Familiarity with tools like Jira, Confluence, or Azure DevOps.

Preferred Skills:

• Technical
  • Understanding of LMS architecture and plugin ecosystem.
  • Basic SQL for reporting or data validation.
  • Familiarity with data migration tools or ETL processes.
• Change Management
  • Experience supporting LMS adoption and training.
  • Ability to create user guides, quick reference cards, or video tutorials.
• Reporting & Analytics
  • Knowledge of LMS Reporting tools or custom reporting tools.
  • Ability to define KPIs and learning metrics.
• Compliance & Regulatory Awareness
  • Understanding of training compliance requirements
  • Experience in regulated industries like healthcare, pharma, or finance.
• Certifications
  • Certifications in LMS, business analysis (CBAP, PMI-PBA), or project management (PMP, Scrum)

About APV

APV is an Equal Employment Opportunity employer. All qualified applicants are considered without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Minorities/Females/Veterans/Disability candidates are encouraged to apply. Qualified military veterans are encouraged to apply.