Maintenance Supervisor

Description

As our Maintenance Supervisor, you will oversee the appearance and maintenance needs of our apartment community. You will maintain the curb appeal, manage the maintenance team, coordinate make-readies, move ins/move out schedules, perform general maintenance repairs, conduct preventative maintenance, and oversee the needs of the apartment community. Your commitment to be outstanding, do what matters, take care, stay curious and live the truth distinguishes the living experience provided at a Dweck community.

In a typical day, you will:

• Ensure compliance with procurement policies to include use of Approved Vendors/Contractors in the performance of daily tasks and expenditures.
• Work with Property Manager to prioritize capital improvement projects.
• Work with Talent Advisor, Property Manager, Regional Manager, and team to interview and hire new team members.
• Welcome new team members by providing a high-class onboarding experience and educate on processes.
• Mentor team members to enhance their expertise to prepare them for future success.
• Coordinate and manage maintenance team schedules and timecards with Property Manager.
• Meet deadlines and maintain an activity calendar to ensure that preventive maintenance and tasks are completed.
• Update all logs, manuals, and handbooks
• Provide for the monthly readings of water usage under the Dweck Energy Management Program
• Maintain established systems for the proper security and accessibility of all keys including master keys, and radio equipment.
• Help maintain an inventory and stock control system to ensure that necessary parts and tools are available for routine maintenance
• Label company-owned equipment and tools with the property name and telephone number
• Provide instruction booklets on all property tools and equipment
• Ensure all resident requests and issues are handled promptly and as a priority
• Provide follow-up on repair orders, staff and contractual, and service requests to ensure that all resident situations are resolved
• Maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list
• Foster a collaborative relationship with contractors to support community needs
• Physically walk and inspect the property daily
• Create and motivate a team that focuses on customer service and curb appeal daily
• Perform and oversee maintenance projects that improve curb appeal and building systems
• Maintain accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress.
• Schedule and perform minor and routine maintenance on all appropriate equipment
• Inspect and maintain all tools in excellent condition
• Schedule, monitor and conduct preventative maintenance on different equipment, electrical and plumbing systems, HVAC, carpentry, dry wall, exterior structural and appliances.
• Ensure that the Repair Order System is property implemented
• Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas
• Oversee the turnover/renovation process to ensure rent-ready apartments for new move-ins to reduce vacancy loss.
• Ensure and communicate the performance of contractors to contract specifications with the Property Manager.
• Work with contractors to obtain quality performance
• Manage the make ready process to ensure apartments are prepared for move-in.
• Maintain knowledge of laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants.
• Be aware of the condition of physical property throughout the community and immediately correct unsafe conditions.
• Promote and implement safety and security measures in property maintenance to reduce owner liability and increase resident/employee awareness and protection.

As a Dweck Ambassador your commitment to represent and promote Dweck, our culture and core values contributes to make us a best place to work and live at by:

• Approaching work with a positive spirit of cooperation and good will to each other.
• Improving and enhancing the customer experience to our residents, prospects, vendors, and partnerships.
• Actively participating in creating an environment of acceptance and respect to a diverse, equitable and inclusive work environment.
• Identifying and articulating personal motivators and harnessing personal motivation to set and achieve goals for personal and professional development.
• Professionally communicate by verbal and written manner clearly, concisely, and appropriately.
• Working with integrity to deliver quality work based on our standards.
• Effectively managing your workday by using time intentionally and productively.
• Honoring your commitments to be a dependable individual and team player.

Requirements

We’re looking for:

• 3+ years of experience in a supervisory role in apartment maintenance
• HVAC, EPA certification (CFC Type 2 or Universal)
• Reliable transportation and a valid Driver’s License to respond to on-call emergencies
• High level of skill in all areas of apartment maintenance
• Ability to perform plumbing, electrical and HVAC repairs, carpentry, locksmithing, painting, dry-wall repair, and snow removal
• Available to provide on-call emergency services
• The ability to exert up to 50 pounds, climb stairs, use ladders and work in varying weather conditions

Enjoy a variety of perks and benefits including:

• Money - Competitive pay and bonuses, Team Member Referral program.
• Wellness - Comprehensive health, dental and vision insurance, life/AD&D, short-term/long-term disability.
• Paid time off - holidays, vacation, sick, and bereavement.
• Retirement - Company matched 401K.
• Perks - Apartment rent discount, training programs, team building events.