We are looking for results driven retail store managers to be responsible for the overall store management. Our Store Manager plays a vital role in restaurant operations by recruiting and training the staff as well as ensuring customer satisfaction and maintaining corporate standards while coaching and leading Shift Leaders and Crew members.
Responsibilities:
- Hire and manage the staff of 25-30 people. Assist employees in the management and operation of the fast food retail store.
- Provide exceptional customer care and resolve customer concerns.
- Maintain inventory, purchase and procurement of products and supplies.
- Effect significant expense reduction through manpower and operational cost and control processes.
- Utilize customer service and public relation skills to develop successful business.
- Provide all employees with necessary training and development to achieve personal and organization goals.
- Consistently create a competitive and team environment that fosters excitement and loyalty.
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Dunkin' brand standards and systems are executed
We offer a good work environment, competitive salary, bonus incentive plan, health insurance, paid sick and vacation, and more.
REQUIREMENTS
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.