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The Adult Health Institute is seeking a passionate and strategic Division Manager to lead both administrative and patient-facing operations. This role is essential in ensuring seamless day-to-day functionality while advancing the institute’s mission of delivering exceptional patient care and provider support. The ideal candidate is a collaborative leader who thrives in a fast-paced environment and is committed to innovation, operational excellence, and compassionate service.
- Be part of a mission-driven organization dedicated to improving lives through compassionate, high-quality care
- Lead a growing division with the opportunity to shape its future and impact patient and provider experiences
- Collaborate with a dedicated team of healthcare professionals in a supportive and innovative environment
- Applicants with unique skillsets and experience are encouraged to apply.
- Operational Oversight: Ensure smooth and efficient daily operations across clinical and administrative functions, always prioritizing patient care and provider needs.
- Strategic Leadership: Partner with the Division Head to drive division-wide goals, process improvements, and workflow optimization initiatives.
- Scheduling Management: Manage Cadence and/or Optime scheduling for physicians and APPs, including Epic schedule creation, template optimization, and urgent appointment access.
- Team Leadership: Inspire and guide administrative team members, fostering a culture of inclusivity, continuous learning, and shared purpose.
- Project Management: Lead division and institute-level projects, including provider onboarding and the implementation of new procedures and protocols.
- Cross-Functional Collaboration: Serve as a key liaison with scheduling analysts, ambulatory practices, ABS, outpatient procedure locations, PAC, IT, facilities, medical staff, revenue cycle teams, and external partners.
- Innovation & Growth: Restructure workflows and implement forward-thinking solutions that enhance opportunities for both patients and providers.
3-5 years or equivalent combination of education and experience
Education Requirements:Bachelor’s degree preferred
Special Requirements:- Strong knowledge of Epic systems, particularly Cadence and Optime
- Demonstrated commitment to patient-centered care and provider support
- Proven success in process improvement, team leadership, and project execution
- Excellent communication, organizational, and interpersonal skills
- Ability to travel between practice sites as needed (approx. 15%)