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Employment Eligibility (e-Verify): English & Spanish
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Right to work: English/Spanish
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Overview:
This position provides consistent and valuable support to the marketing department management as well as department operations.
This position provides consistent and valuable support to the marketing department management as well as department operations.
The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Essential Job Functions
Essential Job Functions
- Process a variety of day to day functions including but not limited to appointments, terminations, acquisitions, etc.
- Primary phone coverage for Marketing and Technical Support queues providing assistance and support for agents, policy holders and external field representatives
- Ability to work in both a team environment and self guided
- Maintain regular and reliable attendance
- Adhere to policies and procedures of employee handbook
- Able to work in a fast-paced environment
- Demonstrates initiative and resourcefulness
Required Knowledge, Skills & Ability
- 220 or 20-44 license with a minimum of one year homeowner's insurance experience
- Excellent verbal and written communication
- Prior customer service experience, preferred but not required
- Strong organizational and multi-tasking skills
- Data entry and working knowledge of computer functionality
- Proficient in Microsoft Office
- Proficient in proprietary software (within first 90 days)
- Working knowledge of Sales Force preferred but not required
- Bilingual preferred but not required
Benefits
- Industry leading medical, dental and vision insurance plan
- 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
- Generous PTO policy
- Eligible for performance based bonuses
Universal Insurance Holdings, Inc. is an Equal Opportunity Employer. We consider the best qualified individuals available, without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
By submitting your resume for this position, you understand and agree that Universal Insurance Holdings, Inc., may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
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Benefit Highlights
- Industry leading medical, dental and vision insurance plan
- 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
- Generous PTO policy
- Eligible for performance based bonuses