TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.
A Brief Overview
As a Marketing Development Representative (MDR) at TriNet, you will be the first point of contact for prospective clients, representing a trusted leader in comprehensive HR solutions for small and medium-sized businesses. In this role, you will demonstrate the ability to confidently speak with inbound prospects, about TriNet's PEO and ASO solutions, effectively tailoring messaging to align with the prospect's business needs and guiding them to the most suitable offering.
What you will do
- Interpret marketing campaign information to determine how to communicate with prospects through structured outbound outreach, such as sales flows and calls. Engage with key business leaders and C-level executives, effectively communicating TriNet’s value and services.
- Conduct diagnostic discovery Teams meetings with prospects to uncover
business needs, challenges and goals. - Communicate with website visitors who engage with our live chat service, as well as facilitating calls received on our sales line, identifying potential sales inquiries and qualifying leads in real time.
- Effectively manage and maintain your calendar to ensure accurate availability for diagnostic calls and other required scheduled meetings. Prioritize time management to support consistent and timely attendance across all required
engagements. - Utilize Salesforce.com to accurately document prospect information and interactions to convert qualified leads to opportunities for sales and to ensure effective pipeline management, as well as accuracy and contribution to individual/team quotas.
- Communicate proactively with sales consultants and managers to relay information regarding qualified meeting opportunities and coordinate scheduling. Ensure timely follow up and alignment.
- Collaborate with internal colleagues as needed, to discuss prospect details, or gather and/or clarify information to assist with finalizing meeting data.
- Redirect current client and non-sales related inquiries, received via the sales line, chat or any other marketing channels, to the right internal teams or resources.
- Stay abreast of all MDR sales related information, as well as all MDR procedures and policies.
- As directed, assist in the development of email, and other marketing and sales programs that relate to marketing development and marketing/sales requirements.
- Additional responsibilities may be added at the discretion of the manager based on business needs.
- Performs other duties as assigned
- Complies with all policies and standards
Education Qualifications
- Preferred
Experience Qualifications
- Typically 1+ years
Skills and Abilities
- Articulate and persuasive written and oral communicator
- Seeks out, internalizes, and applies coaching feedback
- Great active-listening skills
- Ability to communicate with employees at all levels of the organization
- Excellent interpersonal skills
- Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
- Strong attention to detail and highly organized
- Experience using a CRM; Salesforce preferred
- Proficient in Microsoft Office Suite
- Work collaboratively as a team member.
- Confident, energetic, and a critical thinker.
- A demonstrated commitment to high professional ethical standards and a diverse workplace.
Travel Requirements
None
Work Environment
- Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
The preferred location for this role is Atlanta, GA, and the salary range for this location is $43,680.00 to $60,902.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.
A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.
Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.