Job Overview
We are seeking a dedicated and dynamic Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. As the Spa Manager, you will be responsible for managing staff, ensuring a high-quality experience for clients, and maintaining effective inventory control. This also includes case management. This is presenting cases to potential clients. This role requires a proactive approach to sales and training development to enhance service offerings and drive business growth.
Responsibilities
- Manage the daily operations of the spa, ensuring a welcoming and relaxing environment for clients.
- Oversee staff scheduling, training, and development to maintain high service standards.
- Implement effective inventory management practices to ensure adequate stock levels of products and supplies.
- Develop and execute sales strategies to promote spa services and products effectively.
- Present cases to potential clients to purchase
- Provide exceptional customer service by addressing client inquiries, concerns, and feedback promptly.
- Maintain cleanliness and organization of the spa facility to enhance the overall client experience.
- Collaborate with marketing teams to promote spa services through various channels.
Skills
- Strong customer service skills with a focus on client satisfaction.
- Excellent organizational abilities to manage multiple tasks efficiently.
- Proficient in inventory control and management practices.
- Experience with cash register operations and financial transactions.
- Sales skills to effectively promote services and products within the spa environment.
- Ability to develop training programs for staff to enhance service delivery.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
- Experience in wireless sales is beneficial but not required.
Join our team as a Spa Manager and contribute to creating an exceptional experience for our clients while leading a passionate team dedicated to wellness and relaxation!
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person