Job Description
An integral part of US Med-Equip, The Warehouse Customer Service Representative must have the ability to work as a team with the operations and sales team to provide excellent customer service to our professional partners.
Job Responsibilities
- Responsible for completion of company paperwork and electronic data entry
- Responsible for maintenance of medical equipment and supplies to healthcare institutions
- Responsible for using company computer system to complete customer orders and manage inventory
- Maintains the shipping area in a clean and organized manner at all times
- Ensures key areas of the shipping and warehouse are designated and labeled to enhance organization.
- Ensures all outbound shipments are packed appropriately, shipped timely and meet deadlines for delivery.
- Attention to detail to ensure accurate billing of shipments.
- Maintain a professional attitude toward all customer contacts and company employees
- Maintain a neat appearance including the wearing of company uniform
- Shipping and receiving of equipment and supplies
- Successful completion of service tickets
- Other duties and responsibilities as assigned
Requirements
Education and Experience
- High School Graduate or equivalent
Abilities and Skills:
- Ability to provide excellent customer service to professionals in the healthcare industry
- Ability to work multiple shifts
- Able to read and write in English and perform math calculations
- Able to work unsupervised
- Must possesses excellent communication skills
- Ability to push/pull movable medical equipment and lift up to 50 pounds
Reports To
Branch Team Lead
Compensation and Benefits
- Competitive market market-based salary, commensurate with experience and education
- Comprehensive benefits package available
- Equal Opportunity Employer
- Job Type: Full-time
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you able to work M-F 3 PM-11:30 PM
Experience:
- Cleaning: 2 years (Preferred)
- Medical equipment: 1 year (Preferred)
Ability to Commute:
- Allendale, NJ 07401 (Required)
Work Location: In person