Located in the heart of Burbank, Western Neurological Associates has been serving the community for over 12 years and we strive to provide quality care with compassion and individualized attention to each and every patient. We consider that providing patients with a full understanding of their condition and thorough education about their care to be an essential part of our practice. We make certain that our patients benefit from their treatment, and gain knowledge and trust with each visit.
We are looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills. To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multitasking in a fast-paced environment and can effectively react to patient emergencies.
Medical Receptionist Responsibilities:
- Greet and attend to patients in person and over the phone
- Professionally assist doctors, staff, visitors, and patients
- Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs
- Answer all phone calls in a professional and courteous manner
- Perform all duties within HIPAA regulations
- Maintain confidentiality of all doctor, staff and patient information
- Schedule appointments between doctors and patients
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates
- Ensure that stock levels are adequate and orders are made timely
- Communicate medical results to patients under clinical supervision
- Complete accurate documentation of patient visits
Medical Receptionist Requirements:
- Previous experience with insurance verifications (highly advantageous)
- Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly advantageous)
- 2 years of experience at a healthcare facility in a medical receptionist role (essential)
- Innovative thinker with strong conceptual and problem-solving skills
- Meticulous attention to detail with the ability to multi-task
- Strong organizational, administrative and planning skills
- Ability to work under pressure and react effectively to emergency situations
- Ability to use discretion while working with sensitive information
- Excellent documentation and communication skills
- Passionate about healthcare excellence
- Multitasking
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
Work Location: In person