Allergy Asthma Immunology Care (AAIC) is seeking a full-time bilingual (English/Spanish) Medical Receptionist/Referral Coordinator to join our team to work at the Front Office. The work schedule is 6:00am to 4:30m Monday through Thursday, with Mondays and Wednesdays at our Kissimmee office and Tuesdays and Thursdays at our Orlando office. Friday off.
Essential Duties and Responsibilities:
1. Patients check out - Scheduling appointments
2. Patient education - Reinforcing Clinical Team's instructions
4. Managing referrals - requests (communicating with insurance companies, PCPs, and patients)
5. Answering the phone (incoming calls) - as a backup
Other Duties and Responsibilities:
6. Will cross-train in all Front Office roles
7. Comply with ethical & legal regulations (HIPAA, OSHA, etc.) and applicable regulations and corporate policies & procedures
8. Protect clinic assets and property against loss or waste through negligence or dishonesty
9. Attend and participate in team meetings and contribute solutions to intra- and inter-departmental problems
10. Any other duties as assigned [Job duties are subject to change to meet our practice requirements]
KNOWLEDGE, SKILLS AND ABILITIES
· Skill in establishing and maintaining effective working relationships
· Excellent telephone etiquette with ability to communicate clearly
· Strong organizational skills
· Must be detail oriented.
· Ability to react calmly, objectively and effectively in emergency situations.
· Strong computer skills.
EXPERIENCE
· One-year experience in a medical front office role
· Electronic Health Records experience (ModMed a Plus)
REQUIREMENTS
· Ability to travel between two offices: Orlando and Kissimmee.
· Fully Bilingual (English & Spanish).
· Immunization and background checks may be required as a qualifying criterion.
BENEFITS INCLUDE
· 401(k)*
· PTO and paid holidays
· Uniforms
*Qualification criteria will apply
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Paid time off
Shift:
- 10 hour shift
- Day shift
Work Location: In person