Mgr Simulation

Job Summary

• Responsible to the Senior Manager Flight Simulation Maintenance & Engineering for the day to day Flight Simulation Equipment and Ground Training Equipment maintenance operations that ensure training equipment continued reliability, quality assurance, and quality control. Responsible for fulfilling the 14 CFR Part 60 responsibilities and coordinating NSP events.

Additional details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Model the Southwest Way

• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Establish and maintain adequate manpower staffing to the various work shifts. Assign tasks to appropriately qualified personnel that will ensure that each Flight Simulation Training Device and Ground Training Equipment shall meet and maintain all regulatory and guidance material requirements
• Communicate and coordinate with the FAA NSP on all regulatory topics in accordance with the FAA Simulator Quality Management System requirements and with the Southwest Airlines Simulator Quality Maintenance Program
• Maintain the Simulator Quality Maintenance Program and assure current practices are correctly reflected
• Assign and schedule the necessary Technician and Pilot QA Team members for acceptance testing and evaluation duties
• Assign Lead roles as necessary which oversee shift personnel and Lead roles for specific areas of expertise
• Develop and promote standardized practices and policies related to all aspects of the technical work, especially as relates to equipment preflight, preventative maintenance, inspection, testing, documentation, and quality assurance
• Establish and ensure the development of methods and procedures for maintaining formal software and hardware configuration control
• Recommend adequate and appropriate spares holding and stock levels, staff training, and equipment upgrades/modifications
• Assist with any technical work required in order to maintain the orderly, timely, and efficient operation of the training equipment
• Ensure that all Flight Simulation Training Devices maintain compliance with 14 CFR Part 60, the FAA approved Southwest Airlines Simulation Quality Management Program, and/or appropriate regulatory guidance
• Maintain liaison with appropriate equipment/parts vendors. Set up and promote administrative procedures for the efficient procurement and stocking of supplies, spares, and parts to support preventative and unplanned maintenance
• Monitor trends in simulation training delivery and related regulatory guidance materials
• Actively participate in associated internal and external committees and work groups
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Ability to read and understand technical documents (including electronic schematics), follow technical instructions, learn and understand new technical concepts, and prepare written technical documents that will convey information and guidance to others in an understandable manner
• Possess an extensive knowledge of flight simulation equipment and their maintenance and regulatory requirements
• Skilled in verbal and written communication
• Skilled in organization and detailed work
• Ability to interact effectively with a wide variety of personnel and disciplines inside and outside the Company
• Ability to work with minimum amount of supervision
• Ability to work within regulatory constraints and meet tight deadlines
• Ability to accomplish tasks in stressful work environment
• Ability to delegate work and manage the work of the Team
• Ability to problem solve and make decisions regarding technical and complex work
• Ability to work with others as part of a Team and work under stressful situations
• Ability to provide timely feedback and coach and develop Team Members

Education

• Required: High School Diploma or GED

Experience

• Demonstrated experience in directly or indirectly leading team(s)
• Fully functioning, broad knowledge in:
  • Working as a Simulation Technician, Simulation Engineer or related field
  • Regulatory requirements related to the use and qualification of Flight Simulation Training Devices
  • Jet transport operations and aircraft systems

Licensing/Certification

• Required: A valid passport allowing travel across US borders

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to view a displayed image and accurately determine color, discern small details, and determine focus
• Ability to climb ladders for access to maintainable flight simulator components
• Able to lift at least 35 pounds from the floor to a waist high level

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be able to travel internationally
• Must be able to work extended hours as needed

Southwest Airlines is an Equal Opportunity Employer.