Job Summary:
We are seeking a highly motivated and detail-oriented MSP Procurement Specialist with a strong background in IT procurement and vendor management. The ideal candidate will have hands-on experience with Pax8, Quoter, and ConnectWise, and a proven ability to optimize procurement processes, manage vendor relationships, and ensure cost-effective acquisition of IT products and services for our Managed Service Provider (MSP) clients.
Location:
Hybrid in Albany, NY; Charlotte, NC; Bluffton CT or Fully Remote
Key Responsibilities:
- Manage the end-to-end procurement process for IT hardware, software, and services, from requisition to delivery.
- Utilize Pax8 for cloud solution procurement, subscription management, and vendor interactions.
- Leverage Quoter to generate accurate and timely quotes for clients, ensuring competitive pricing and adherence to service level agreements.
- Integrate procurement activities with ConnectWise for service ticket management, asset tracking, and project coordination.
- Negotiate favorable terms, pricing, and contracts with vendors and suppliers.
- Maintain strong relationships with key vendors, distributors, and partners.
- Conduct market research to identify new products, technologies, and cost-saving opportunities.
- Monitor inventory levels and manage stock to prevent shortages or excesses.
- Ensure compliance with procurement policies, procedures, and industry regulations.
- Collaborate with sales, technical, and finance teams to understand client needs and align procurement strategies.
- Identify and implement process improvements to enhance efficiency and reduce costs within the procurement function.
- Prepare regular reports on procurement metrics, vendor performance, and cost savings.
Qualifications:
- Proven experience (5+ years) in a procurement role within an MSP environment.
- Experience with or strong understanding of the Microsoft Partner Program, including partner incentives, solution designations, and co-selling opportunities.
- Demonstrable expertise with Pax8, including ordering, subscription management, and vendor portal navigation.
- Strong proficiency in using Quoter for creating, managing, and sending quotes.
- Solid understanding and experience with ConnectWise for service, project, and asset management.
- Excellent negotiation and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Preferred:
- Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, or a related field.
Additional:
This is a salaried position. Candidates must be willing to work extended hours. Candidates must have reliable transportation.
Benefits include health insurance, cell phone allowance, and retirement plan. There is also tremendous opportunity for professional development and opportunities for advancement.