Job Title: Multi-Site Community Manager
Company: Red Tail Residential
Location: The View and Township at St Charles
Status: Full Time, Exempt
Supervisor: Area Manager, Regional Manager
Pay: $72,000-$75,000
Benefits:
We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!
Job Description:
The position involves overseeing the daily operations of multiple apartment communities, managing department heads and associates, and implementing business plans to achieve the highest possible net operating income through cost control. Maintaining high occupancy levels and developing effective marketing plans, the role requires staying informed about market conditions and competitive pricing. The candidate will be responsible for timely submission of operational and financial data to the Regional Manager, managing P&L, budgets, and finances, as well as completing market surveys. The position also involves cultivating a high-quality on-site team through management training, setting clear standards, and leading the team to fulfill their potential. Implementation of company policies and procedures, conducting regular inspections of the community's physical aspects, scheduling vendors, and ensuring readiness for occupancy are integral to the role. Additionally, the candidate will lead daily/weekly team meetings for inspiration and direction.
Special Requirements:
Physical Demands:
The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel:
This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
Essential Functions:
Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:
- Handle high stress situations effectively.
- Exhibit strong leadership skills.
- Excellent communication skills
- Superior collection skills
- Administrative and organizational skills
- Time management skills and ability to prioritize wisely.
- Customer service orientation
- Strong sales and marketing background
- Knowledge of state law as it relates to fair housing.
- Proven experience managing a community’s budget and finances.
Qualifications:
Computer Skills:
- Intermediate computer and Internet knowledge
- Intermediate knowledge of MS Word, Excel, and Outlook
- Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.
Education:
- High school education or equivalent is required.
- CPM, CAM, RMP, or CMCA Certifications are preferred but not required.
- Bachelor’s degree preferred, but not required.
- Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
Professional Experience:
- Minimum of 5 years’ experience within the multifamily industry required.
- Minimum of two years’ experience as a Community Manager in the Multifamily Industry required.
- Minimum of two years’ experience as a Community Manager at a 300+ unit community and/or mixed-use community (residential and commercial) preferred.
- Previous multi-site experience preferred.
- Valid Driver's License required
Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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