At Array Behavioral Care, we provide seamless access to care and solutions for individuals, communities, and organizations – where and when it’s needed most.
Array Behavioral Care is a national leader in providing high-quality, comprehensive mental health care through telemedicine. With a diverse network of skilled providers and innovative technology, we strive to make mental health services accessible and convenient for everyone. Our mission is to improve the lives of individuals and families by providing compassionate and effective mental health care.
Job Summary:
We are seeking a highly motivated and detail-oriented Off Site Medical Scheduler to join our growing team. As an Off Site Medical Scheduler, you will be responsible for coordinating and scheduling telehealth appointments between patients and providers. You will play a crucial role in ensuring that our patients receive timely and excellent care.
Key Responsibilities:
- Schedule telehealth appointments between patients and providers
- Communicate with patients via phone and email to confirm appointments
- Ensure accuracy and completeness of patient information in the scheduling system
- Provide exceptional customer service and address any patient concerns or inquiries related to scheduling
- Communicate with providers to ensure availability and appropriate scheduling of appointments
- Manage cancellation and reschedule requests in a timely and efficient manner
- Collaborate with other team members to ensure smooth and efficient scheduling processes
- Keep up-to-date with industry best practices and regulations related to scheduling
Requirements:
- High school diploma or equivalent
- Minimum of 2 years experience in a medical scheduling role
- Knowledge of medical terminology and insurance protocols
- Proficient in scheduling software and Microsoft Office suite
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to work independently and in a team environment
- Knowledge of telehealth platforms and technology is a plus
Why Work for Array Behavioral Care?
At Array Behavioral Care, we value our employees and strive to create a positive and supportive work environment. We offer competitive compensation and benefits, opportunities for growth and advancement, and a dynamic and collaborative team to work with. As a leader in telemedicine, we are dedicated to breaking down barriers to mental health care and making a real impact on people's lives.
If you are passionate about mental health and have a strong background in medical scheduling, we would love to hear from you. Apply now to join our team and be a part of the future of mental health care!
The pay range for this role is:
28 - 35 USD per hour(Remote (Bellevue, Washington, US))