We are looking for a pleasant and friendly Front Desk Coordinator to join our team! As a Front Desk Coordinator, you will be responsible for different receptionist and clerical duties at our office.
As the front-line employee, your role will be extremely important for improving patient experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office.
Roles & Responsibilities:
- Keep front desk clean, tidy and supplied with all the necessary supplies
- Greet, communicate with and welcome guests
- Answer questions and address complaints
- Answer all incoming calls, redirect them when needed
- Receive letters, packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Check, sort and forward emails
- Monitor office supplies
- Make supply orders when needed
- Monitor and update records and files
- Monitor and log office expenses and costs
Requirements & Qualifications
- Excellent knowledge of MS Office (especially Excel and Word)
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Check, sort and forward emails
- Customer-oriented mindset
- High School diploma; any additional diploma will be considered as advantage
- Bilingual fluency in English and Spanish is preferred
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- No weekends
Experience:
- Customer service: 1 year (Required)
Work Location: In person