At Array Behavioral Care, we provide seamless access to care and solutions for individuals, communities, and organizations – where and when it’s needed most.
Welcome to our team! We are currently seeking a dynamic and customer-focused individual to join us as an On Site or Off Site Live Chat Agent. This role is crucial in providing exceptional customer service and support through live chat interactions. If you are a great communicator with a passion for helping others, we want to hear from you!
Responsibilities:
- Respond to customer inquiries and provide assistance through live chat
- Resolve customer issues in a timely and professional manner
- Escalate complex issues to the appropriate team members
- Maintain accurate records of customer interactions
- Collaborate with team members to improve overall customer experience
Qualifications:
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience is a plus
- Proficiency in using live chat software and other customer support tools
If you are looking for a challenging and rewarding opportunity to make a difference in the lives of our customers, apply now to join our team as an On Site or Off Site Live Chat Agent!
The pay range for this role is:
67,000 - 72,000 USD per hour(Remote (Oklahoma City, Oklahoma, US))