Operations Manager - Hire Incentive $2,000

Operations Manager - Hire Incentive $2,000 Behavioral Health 5901 ZUNI RD SE $67,766.00 - $106,517.00 June 17, 2025 The Operations Manager oversees daily operations, staff, and strategic initiatives across multiple departments. This role ensures efficient delivery of services, manages administrative, financial, and customer service functions, and supports department leadership with planning, budgeting, and special projects. The Operations Manager serves as a liaison with internal teams, vendors, agencies, and the public, while tailoring operations to meet the unique needs of each department.

FUNCTIONAL AREAS

Behavioral Health – Oversees operations and vendor performance for substance use and behavioral health programs; ensures regulatory compliance and reporting.

• Supervise staff and coordinate daily operations to ensure efficiency, service quality, and compliance with department goals.
• Oversee administrative, budgetary, and financial functions; monitor expenditures, prepare reports, and support resource planning.
• Coordinate department-wide and cross-functional projects, ensuring timely and effective implementation.
• Serve as a liaison with vendors, agencies, the public, and other departments; address concerns and promote collaboration.
• Support senior leadership with data analysis, reporting, policy implementation, and strategic planning.
• Manage contracts and procurement activities, ensuring compliance with fiscal policies and procedures.
• Handle confidential and sensitive information with discretion.
• Perform related duties as assigned or required, including coverage for lower-level staff when necessary.
• Oversee vendor contracts, compliance reporting, and program operations for behavioral health services.
• Coordinate audits, staffing, and resource needs for substance use treatment initiatives.

• The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Public Administration, Business Administration, or a related field.
• Six (6) years of work experience in related field.
• Two (2) years in a supervisory role.

• Any equivalent combination of related education and/or experience may be considered for the above requirements.

SUPPLEMENTAL INFORMATION

• Successful completion of a post-offer medical examination and background check.
• Adherence to Bernalillo County safety policies and procedures.
• Completion of required FEMA training(s) assigned to the position.
• Completion of mandatory supervisor training, if applicable.
• Depending on assignment, possession of a valid New Mexico driver’s license by the start date and maintenance of a valid license while employed.

• In accordance with the Caregivers Criminal History Screening Act (Sections 29-17-1 through 29-17-5 NMSA 1978), all new hires must pass a caregiver criminal history background check. A disqualifying conviction may result in termination or disqualification from hire.

• Work is performed indoors in a temperature-controlled environment.
• Work areas may include carpeted or tiled flooring.
• Work surfaces are typically dry and even.
• Most tasks are performed independently, with or without direct supervision.
• Position requires the ability to meet multiple deadlines.
• Flexible work hours may occasionally be required.

• Common office equipment used includes telephones, computers, printers, photocopiers, fax machines, calculators, and related peripherals.
• Materials handled may include documents, files, forms, reports, and general office supplies.