JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles—Empathy, Ethics, Excellence, Engagement, and Equity — anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?
- Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
- Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
Purpose:
Under limited supervision, the Operations Compliance Program Manager functions as a compliance professional with respect to electric industry reliability standards, market rules, and operating guides regarding transmission and generation services (Ops Reliability Requirements) promulgated by the Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Texas Reliability Entity (TRE), Public Utility Commission of Texas (PUCT), and Electric Reliability Council of Texas, Inc. (ERCOT). This role will manage and oversee activities to assist work groups in complying with Ops Reliability Requirements.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Monitors applicable Ops Reliability Requirements.
- Tracks proposed changes, including providing information to appropriate Austin Energy Subject Matter Experts (SMEs) to allow timely comment or voting on such matters. Drafts comments to the applicable regulatory authorities.
- Leads cross-functional teams to attempt to ensure enterprise-wide compliance.
- Oversees the development, review, and approval of written policies and procedures necessary for compliance.
- Assists in developing/maintaining compliance monitoring systems and programs regarding compliance, including processes for self-reporting non-compliance events.
- Coordinates responses to requests for information, audits, spot checks, and other compliance activities.
- Assists the Reliability Compliance Director in managing the internal and external audit processes required to maintain consistent standards to assist in compliance.
- Advises the Reliability Compliance Director on the state of the company's compliance.
- Represents Austin Energy in Reliability Requirement development activity, and informs appropriate staff of Reliability Requirements and initiatives.
- Manages regional certification and registration process for Austin Energy.
- Develops and implement internal processes to assist in compliance with Reliability Requirements and codes of conduct.
- Monitors and reports on compliance with and/or violations.
- Advises management, as needed and as requested by the Reliability Compliance Director, on the state of the company's compliance.
- Assists work groups with systems development and implementation and integration of transmission and generations operations systems, planning, and analysis system.
Responsibilities - Supervisor and/or Leadership Exercised:
- Provides leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of NERC and TRE Ops Reliability Requirements and PUCT Codes of Conduct.
- Knowledge of ERCOT Protocols and Operating Guides.
- Knowledge of systems used to forecast, evaluate, monitor, and control the transmission grid and generation resources.
- Knowledge of International Organization for Standardization (ISO) quality management requirements.
- Knowledge of transmission and generation planning preferred.
- Knowledge of electric industry operations and evolving national and Texas regulatory developments.
- Knowledge of the company’s transmission and generation operations.
- Knowledge of utility financial practices, including budget preparation, financial, regulatory and managerial accounting practices.
- Knowledge of systems used to forecast, evaluate, and transact business in the electric industry.
- Skill in oral and written technical and/or general communication, including preparation of written reports.
- Skill in handling conflict resolution.
- Strong leadership and communication skills.
- Skill in project management.
Minimum Qualifications:
- Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus six (6) years of experience working in a field related to the job.
- Graduation with a Master’s degree from an accredited college or university in a field related to the job may substitute for experience up to two (2) years.
Licenses and Certifications Required:
- Valid Class C Texas Driver License.
Preferred Qualifications:
- Experience in NERC or ERCOT compliance related to an electric utility
- Experience participating in or leading a NERC audit
- Experience supervising or leading a team of professionals in a field related to electric utilities
- Technical expertise in a field related to reliability compliance: generation operations, transmission operations, transmission planning, protection engineering, transmission engineering, generation engineering, or energy market operations
- Professional Engineering License
- Project Management/Program Management/PMP certification
- Strong interpersonal, verbal, and written communication skills
- Strong organizational and documentation skills
- Proficiency in Microsoft Office tools, including SharePoint and document management systems
- Ability to travel to multiple work locations
To Be Considered for this position you must apply directly to the job site:
https://austintexas.wd5.myworkdayjobs.com/en-US/COA_Careers
Requisition: JR100372
For more information about this position and Austin Energy , contact Diane Kerlin, Austin Energy Recruiter at diane.kerlin@austinenergy.com or 512-322-6366.
Notes to Candidate:
Under limited supervision, the Operations & Planning (O&P) Compliance Program Manager functions as a compliance professional with respect to electric industry reliability standards, market rules, and operating guides governing transmission, generation and market operations services (O&P Reliability Requirements) mandated by the Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Texas Reliability Entity (TRE), Public Utility Commission of Texas (PUCT), and Electric Reliability Council of Texas, Inc. (ERCOT). This role will manage a team of Compliance Analysts to support work-groups and oversee compliance activities across the organization to implement NERC standards, ERCOT market rules and guides and PUCT rule-making.
Work Location: AE HQ, 4815 Mueller Blvd, Austin, TX 78723
Work Schedule: Monday – Friday, 8:00 am – 5:00 pm,
*Hours may vary depending upon business needs
Pay Range:
Min $108,680.00 - Mid $141,294.40
Critical:
This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.
Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.
Employment Application:
- The City of Austin employment application is an official document; incomplete applications will not be considered.
- Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
- The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
- Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
- Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
If you are selected as a top candidate:
- Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications.
- If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
Assessments:
- Your skill level in some of the competency areas for this job may be assessed through skills testing.
CRIMINAL HISTORY BACKGROUND CHECK:
The top candidate will be subject to a minimum 7 year criminal history background check.
ERCOT
This position requires the use of an ERCOT Digital Certificate (EDC) and therefore will require a Security Review to determine if the candidate meets all the requirements for issuance of the EDC.
NERC
This position will require a NERC Clearance.
To Be Considered for this position you must apply directly to the job site:
https://austintexas.wd5.myworkdayjobs.com/en-US/COA_Careers
Requisition: JR100372
For more information about this position and Austin Energy , contact Diane Kerlin, Austin Energy Recruiter at diane.kerlin@austinenergy.com or 512-322-6366.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1
Job Type: Full-time
Pay: $108,680.00 - $141,294.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person