Job Summary
Mid Con Management LLC - is seeking candidates for a Operations Manager. Operation Managers are responsible for the overall operational management of a parking facility with the primary focus on special events. The selected candidate will oversee ensuring that the facility is operated within contractual guidelines, fostering good client and customer relations, and promoting a professional image and approach to the business.
MAIN RESPONSIBILITIES
- Improve client and customer satisfaction
- Create and achieve property level financial and operational goals
- Management of day-to-day activities of the assigned locations including supervising the staff, ensuring appropriate customer interaction, and supervising the completion of all daily closing reports.
- Management duties include processing bank deposits, scheduling, supervising event staff, preparing month-end reports, auditing daily financial reports, managing and auditing payroll, hiring and training of attendants and event staff, ensuring proper cash management controls are in place and being followed.
- Assisting Customers by answering any questions they may have.
- Assist in the maintenance and repair of parking equipment and any general maintenance tasks we are responsible for.
- Have a thorough knowledge of all areas of the garage, major streets, landmarks and freeways inthe area of the garage in order to assist customers
- Perform other necessary functions as assigned
MINIMUM QUALIFICATIONS
- Education: College Degree preferred but not required
- Excellent Communication Skills (verbal and written)
- Proficient in Microsoft Office Suite (Word, Excel)
- Desire a minimum of 6 months of Customer Service experience
- Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example
- Must possess a valid state-issued driver’s license with a current address and acceptable driving record
- Must be willing to work a flexible schedule (Evenings and Weekends are required)
- May be required to stand for 8 hour shifts while managing employees
Job Type: Full-time
Pay: $56,000.00 - $62,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Extended hours
- Holidays
Ability to Commute:
- Kansas City, MO 64105 (Required)
Ability to Relocate:
- Kansas City, MO 64105: Relocate before starting work (Required)
Work Location: In person