Helm Vision Group is an independent private practice offering a full range of Ophthalmology and Optometry services. Our Optometrists specialize in comprehensive eye exams, glasses, and contact fittings. Our Ophthalmologists are experts in LASIK, Cornea transplants, glaucoma treatment, and other complex surgeries. Helm Vision Group has been serving the Santa Clarita community and its vicinity for 25 years! We have 3 office locations- 2 in Santa Clarita Valley and 1 in Palmdale. Our home office is located right off the Magic Mountain exit in Valencia, CA. At Helm Vision, we strive to provide the highest level of patient care while treating our patients with compassion and respect. Our office staff is dedicated to serving the vision needs to a diverse patient population, which also include a mix of retail and medical patients. We value teamwork, respect, honesty, trustworthiness, accuracy, efficiency, and job integrity.
We are currently seeking for (2) Full Time Opticians to join our team. The ideal candidates exude a welcoming and enthusiastic attitude, will provide an exceptional patient experience and deliver efficient optical dispensary procedures.
Work Availability: Monday-Friday with availability to rotate some Saturdays (Required). Saturday shifts are typically from 9am-2pm - Subject to change based on business needs.
Job Functions:
· Assists patients with eye wear selection, frame styling, and identifying individual needs by making recommendations and assisting with purchasing decisions
· Assists patients with lens fitting, adjusting frames, and repairs
· Contact Lens Training
· Operates manual tools to achieve proper fitting for patients
· Reviews and verifies physician prescriptions and orders and before processing
· Processes the orders for patient lenses and frames timely
· Keeps track of orders, prescriptions, and inventory
· Maintains presentation of merchandise by stocking, setting up, cleaning, and organizing the product displays
· Investigates and resolves patient complaints or dissatisfaction with the help of management
· Completes Optical paperwork, logs, or other required documentation, such as patient charts
· Effectively and proactively answers patient questions and educates them on various options available
· Clearly communicates with doctors and team members regarding procedures
· Adheres to policies and procedures to include HIPAA regulations in maintaining patient personal and financial information private and confidential.
· Driven to Achieve Sales Goals and Promote Helm Vision Group’s services, products/merchandise
· Assists with the collection of payments
· Performs other related duties as assigned
Education:
· High School Diploma/GED
· ABO Certified Preferred but Not required
Qualifications/Skills:
·Minimum 1- 2 years’ optical sales experience (Required)
·Bilingual English/Spanish Preferred
·VSP and EyeMed knowledgeable is a plus
·Strong Communication Skills both verbal and written
·Outstanding interpersonal skills and customer service oriented
·Phone Etiquette
·Attention to Detail and Data Entry Accuracy
·Ability to multitask and manage time efficiently
·Critical thinking and problem solving
·Proficient Computer skills: Microsoft Programs and Electronic Health Record systems
·Dependability and Reliability are imperative
EMPLOYMENT BENEFITS:
We value our employees! Each one of our staff members contributes to and is an essential part of the success and growth of Helm Vision Group. We offer long term employment opportunities with job stability, including supporting and encouraging career growth advancement. Full time employees are eligible for Medical, Dental, Vision, Paid Time Off, Paid Holidays, 401K Safe Harbor plan, Development and Education Assistance, Uniforms, Employee Discounts, Competitive and performance-based remuneration, and a team spirit workplace culture!
Helm Vision Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: Multiple locations