Oracle Cloud HCM Optimization/Support Consultant

Location: Remote located in the US

Company Overview:

Sierra-Cedar is a leading Oracle Cloud consulting company that delivers innovative and transformative projects for its clients across public sector, higher education, commercial, and healthcare. Our mission is to provide exceptional Oracle Cloud consulting services that enable our clients to achieve their business objectives. We take pride in being a great place to work and foster a culture of collaboration, innovation, and excellence.

Job Description:

Sierra-Cedar is seeking an experienced Oracle Cloud HCM Optimization Consultant to join our robust Cloud practice. If you thrive on helping clients use progressive technology solutions to help optimize their business practices, our team is looking for consultants like you. If you are eager to leverage your core HCM Cloud knowledge and the thought of contributing to a collaborative, client-success driven space is exciting, our Cloud Optimization opportunity is likely a fit for you.

The ideal candidate will be responsible for providing excellent support to multiple clients. You will address client objectives with your cloud knowledge and business acumen while providing consulting services to help them optimize their Oracle Cloud solutions. It is critical to understand how to align key deliverables and milestone metrics for project success and deliver comprehensive business solutions for client system optimization. As a key member of our talented Cloud Optimization team, you will work closely with business stakeholders, project managers, and consultants to develop, plan, and implement Cloud solutions.

An Oracle Partner with over 30 years of proven customer success, Sierra-Cedar has become one of the largest consultancies focused on delivering a full range of application services to cities, counties, states, school districts, public utilities, public transportation authorities, higher education, commercial, and healthcare clients. With a core focus on Cloud applications, our goal is to implement modern platforms that provide today’s workforce with the tools to deliver progressive, mobile-ready services for ongoing success. We offer a flexible work environment and competitive compensation and benefits packages. Are you ready to reach the next milestone in your Cloud career?

Key Responsibilities:

• Provide expert troubleshooting for Oracle Cloud HCM functional support items, post go-live
• Responsible for work effort coordination between remote and onsite personnel utilizing regularly scheduled conference calls, web sessions and meetings as required
• Maintain effective communication and working relationships with clients, team members and managers
• Effectively manage scope and client expectations on individual assignments
• Follow through on all assignments and take ownership of client issues
• Recommend input in the development of tools and processes to help increase team productivity
• Provide functional consulting services by acting as a subject matter expert
• Seek innovative ways to improve the process of delivering solutions that exceed the client’s expectations

Qualifications:

Must have a solid understanding and work experience as a Functional Optimization Consultant with the following:

• Must have a minimum of 3 years’ experience with Oracle Cloud HCM Support and 1 year of Oracle Cloud end-to-end implementation experience.
• Possess functional Oracle Cloud knowledge in the following HCM modules:
  • Time & Labor/Absence Management
  • Core HR/Benefits
  • Payroll
• Have working knowledge of the full application lifecycle
• Support and optimize Oracle Cloud HCM product releases, including assessing new features, offering recommendations for enhancements, optimizing systems and supporting best industry practices
• Must have clear written and verbal communication skills, with the ability and initiative to work independently and with technical team members and end users
• Display effective analytical and organizational skills
• Troubleshoot and resolve technical Oracle Cloud HCM issues and general end user support activity is preferred
• Skilled in Oracle Cloud HCM technical tasks, including data loads, extracts, integrations, fast formulas, reporting (BIP/OTBI), and workflows is preferred
• Commercial, public sector or healthcare system experience is preferred
• Bachelor's degree is required at a minimum
• Oracle Cloud certification(s) strongly preferred
• Must already be living in the US
• Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future

Consulting Skills:

• Demonstrated ability to manage project scope and client expectations on individual assignments
• Demonstrated follow-through on assignments and issue resolution
• Communicates clearly and effectively with clients, account executives, and management
• Consistently produces clear, concise status reports
• Builds confidence and trust with clients
• Displays effective analytical skills

Why Work at Sierra-Cedar:

Sierra-Cedar is looking for someone who is enthusiastic about Oracle Cloud Optimization services, and who can embrace thinking outside of the box when working with clients. But it’s not just about the work. We believe in creating a collaborative and rewarding work environment, where our team members can grow both personally and professionally.

We are committed to providing a positive and engaging work environment where our employees can thrive. We offer a comprehensive benefits package including competitive compensation, cafeteria plan benefits which include medical, dental, and vision, 401(k) plan with employer contributions, PTO, and professional development opportunities.

We also pride ourselves on our culture of collaboration, innovation, and excellence. Our team is made up of some of the brightest minds in the industry, and we work together to deliver exceptional results for our clients. If you’re looking for a challenging and rewarding career in Oracle Cloud consulting, Sierra-Cedar may be the place for you.