One of our great partners is looking for Part-time Mandarin & English Bilingual Customer Service Representatives! You must be fluent in both Mandarin & English!
This position will be fully work-from-home from New York State, Monday-Friday during normal business hours.
This part-time position is 16 hours per week. However, the first 3 weeks have longer hours for training (Monday - Friday 9:30am-4:30pm).
This position will start on Monday, June 16.
What You'll Do
- Provide phone assistance to customers via inbound calls
- Answer a high volume of calls every shift - back-to-back
- Understand offerings, policies and procedures and effectively communicate them to customers
- Maintain a positive and empathetic attitude toward a diversity of customers
- Perform accurate digital record-keeping
What You Bring
- Fluency in Mandarin & English
- Full-time Residency in New York State
- Authorization to work in the U.S. without requiring sponsorship
- Ability to clear a background check
- Stable home internet connection
- 1-2 professional references
- Ability to start Monday, June 16
Job Type: Part-time
Pay: $25.00 per hour
Expected hours: 16 per week
Benefits:
- Work from home
Shift:
- Day shift
Work Location: Remote