POSITION SUMMARY
Main Duties:
- Guest Engagement: Ensure the attendant interacts with guests, providing assistance and fostering a friendly and relaxing environment.
- Buffet Management: Set up and break down the breakfast buffet each morning, ensuring items such as fruits, breads, cereals, and bakery goods are well-stocked throughout service.
- Safety and Cleanliness: Maintain the safety and appearance of the buffet area and clean the space in preparation for the next day.
- Service Excellence: Focus on delivering service with a smile and presenting a plentiful breakfast for guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties (Job Description) are normal for this job. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Management has right to make any change/revision/addition/deletion in following job duties (Job Description). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Providing personalized service to all guests
- Setting up and maintaining the breakfast bar as required by brand standards
- Taking inventory of food, beverages and supplies needed for each day
- Ordering or purchasing food supplies
- Preparing foods such as fresh fruit, coffee and juices from concentrates
- Stocking coffee, juice and milk machines or dispensers
- Setting up serving dishes/trays, utensils, cups and other paper products
- Setting out/arranging cold food, such as pastries, cereals, etc.
- Clearing and cleaning tables as they are vacated
- Preparing and setting up hot food items
- Follow menu requirements as provided by the brand
- Wiping up spills
- Restocking items consistently throughout the breakfast hours and for the next day
- Washing serving equipment and returning to storage
- Returning reusable food supplies to storage
- Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
- Listening and responding to guests' requests and complaints