Job Type: Regular
Time Type: Full time
Work Shift: Rotating (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Patients will receive care that meets their individual needs in all patient settings.Job Description:
ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to):
- Acts as a resource to patients, families, and visitors upon entering the unit. Exhibits professional behavior while providing superior customer service to all who require information or assistance.
- Assists in coordinating patient communication by answering call lights (as defined by unit) and relaying timely and accurate information to nursing staff.
- Exhibits strong communication skills with professional telephone manners. Takes accurate messages and delivers the message in a timely fashion.
- Functions as a liaison between the patient care unit and all support services throughout the hospital.
- Maintains the flow of medical record information, ensuring all pertinent information is filed correctly and promptly.
- Maintains established stock levels of clerical supplies.
- Participates in the orientation of new staff.
- Responds to staffing needs of the healthcare team by cross-training and floating to other units as needed.
- Print proxy list daily and update proxy information to the current chart if applicable.
- Performs unit-specific tasks as identified on the unit checklist. Follow discharge procedures according to the checklist. Print required documents and sign off on completed paperwork.
- Follow appropriate downtime procedures. Locate and supply all downtime forms to staff as required.
- Attends the annual Safety Education Fair.
- Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
- Maintains current knowledge/certification.
- Demonstrates the skills and judgment necessary to provide non-direct patient care/support services to staff under the direction of licensed personnel.
- Follows the hospital exposure control plans/bloodborne and airborne pathogens.
- Assumes all other duties and responsibilities as necessary including one-to-one close observation of patients as needed.
- Assisting with patient admissions to the PACU and preparing the recovery room.
- Taking patients' vital signs, including blood pressure, pulse, oxygen saturation, and temperature.
- Assisting with patient positioning and comfort measures, ensuring proper alignment and support.
- Ambulating patients and assisting with ADL's including toileting, dressing, and feeding.
- Assisting the nurse in conducting post-operative assessments, including monitoring incision sites and dressing changes.
- Providing support to patients and their families during the recovery process.
- Assisting with patient transfers to other units or discharge from the PACU.
- Maintaining a clean and safe environment in the PACU, including restocking supplies and equipment.
- Collaborating with the nursing team to ensure efficient and effective patient care.
- Adhering to all hospital policies and procedures, as well as regulatory guidelines related to patient care and safety in the PACU.
- Nurse's aides in the PACU must have strong communication skills, attention to detail, and the ability to work well under pressure in a fast-paced environment. They should also have a compassionate demeanor and the ability to provide patient-centered care during the critical recovery period after surgery.
MINIMUM QUALIFICATIONS:
- High school graduate or equivalent
- Previous clerical experience (preferably in a healthcare setting). Medical terminology is preferred.
- Ability to read and write at level 8, as documented on "Invest," the hospital's Employee Learning Laboratory software.
- An ability to set appropriate priorities and organize workflow.
- An ability to concentrate and pay attention to detail during frequent interruptions.
- Strong interpersonal skills are necessary to interface with support and professional staff and patients.